Assistant Director of Occupancy and Operations (Student Services Professional IV) at CSUF

Job TitleAssistant Director of Occupancy and OperationsClassificationStudent Services Professional IVAutoReqId553521DepartmentHousing-AdministrationDivisionVice President Student Affairs OfficeSalary RangeClassification Range $6320 - $9014 per month(Hiring range depending on qualifications not anticipated to exceed $6320 - $6994 per month)Appointment TypeOngoingTime BaseFull TimeWork ScheduleMonday Friday 8:00 AM 5:00 PM; Occasional early morning evening and/or weekend hours.About CSUFStanding on 241 acres in the heart of Southern California Cal State Fullerton was founded in 1957 and has grown to serve more than 43000 students. As a leading campus of the California State University system the University serves as both an intellectual and cultural hub for the region and a driving force in workforce and economic development.We are dedicated to student success through innovative high-impact educational experiences and robust support programs. Equally we invest in the growth of our staff faculty and administrators through orientations training opportunities and ongoing professional development.As a member of the Titan Community youll have access to a wide range of campus resources and experiencesincluding the Grand Central Art Center in Santa Ana the Arboretum and Botanical Garden cultural performances at the Clayes Performing Arts Center Titan Athletics events the Titan Recreation Center and our Employee Wellness Program.Job SummaryIt is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students faculty staff and administrators who uphold values of inclusive excellence free speech and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the Universitys mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position:Living on campus is an excellent way to enhance your experience at Cal State Fullerton. Being a member of a living and learning community can help strengthen both your personal growth and academic success. You will have the opportunity to develop leadership skills attend educational cultural and social programs and interact more closely with faculty and university staff members. Cal State Fullerton currently provides residence hall and apartment style living for approximately 2200 students that is safe clean and very convenient. We seek an exceptional individual to join our team as the Assistant Director of Occupancy and Operations (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active energetic mind characterized by highly ethical practices and a commitment to inclusivity openness flexibility integrity and kindness.The Assistant Director of Occupancy and Operations plays a key leadership role within Housing and Residential Engagement (HRE) overseeing all aspects of the universitys housing application assignment and occupancy management processes. Serving as the primary administrator for the housing management system (StarRez) this position ensures accurate equitable and timely housing assignments for all residential students throughout the academic year and summer terms. The Assistant Director provides work leadership to the Housing Assignments Coordinator and the Administrative Conference Services Coordinator guiding priorities workflows and daily operations related to housing assignments front desk services mailrooms and administrative student staff. Works collaboratively with a wide range of campus partnersincluding Disability Support Services Basic Needs Services Athletics Admissions International Student Services and othersto meet specialized housing needs and support the strategic utilization of residential spaces. The Assistant Director oversees occupancy reporting system audits data accuracy and process optimization to support data-informed decision-making across the department.In addition to operational leadership the role contributes to departmental planning process improvement policy development and communications that enhance the resident experience and ensure smooth year-round housing operations. The Assistant Director provides guidance during student concerns supports institutional emergency response efforts and assists with major departmental programs such as move-in move-out and campus-wide events. Evening and weekend responsibilities may be required based on operational needs. Other duties as assigned.Inclusive Leadership StatementInclusive Leadership Statement is required below please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: What doesinclusive leadership mean to you. A description of your experiences working with individuals with a different perspective. A description of how issues of inclusivityhave impacted you personally or professionally.Essential QualificationsBachelors degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques interviewing and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups as well as the analysis and resolution of complex student services problems. A masters degree from an accredited college or university in counseling clinical psychology social work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience.General knowledge of the problems and methods of public administration including organizational personnel and fiscal management. Knowledge of advanced statistical and research methods. Ability to plan develop coordinate supervise and organize programs and activities. Ability to interact with a diverse student population faculty staff and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills as well as the ability to acquire knowledge of campus procedures activities and of the overall organization.A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred QualificationsMasters degree from an accredited college or university. Housing administration and/or housing assignments experience. Ability to effectively lead and oversee housing operations cultivate and maintain a positive and productive working atmosphere in the department and develop cooperative relationships with other University departments. Knowledge of workplace security and safety as it relates to live-on on call and after hours duty procedures. Ability to work independently plan organize coordinate and perform daily and long-range activities. Ability to exercise initiative and establish priorities. Knowledge of department and University policies and procedures in order to effectively support the operation of the department. Ability to monitor departmental budgets. Knowledge of residential management system software applications.License/CertificationsA valid California drivers license.Special Working ConditionsNotice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX CoordinatorA live scan is required. Must be available for campus and departmental emergency response which may require returning to campus after hours on weekends and holidays. Serves in a second level on-call duty rotation providing crisis intervention emergency response and referrals as appropriate. Additional InformationCalifornia State University Fullerton is committed to fostering an environment where students staff administrators and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race sex color ethnicity national origin or any other protected status.As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083 revised July 21 2017.This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.Multiple positions may be hired from this recruitment based on the strength of the applicant pool.If you are applying for a staff position please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant Teaching Associate Instructional Student Assistant or Student Assistant position.Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.California State University Fullerton is not currently sponsoring anynewH-1B petitions for staff management or faculty positions.Required Experience:Director Key Skills Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 6320 - 9014