Assistant General Manager Trampoline Park at Altitude Trampoline Park

Job Title: Assistant General Manager - San Dimas CaliforniaLocation: Altitude Trampoline Park San Dimas CAAbout Altitude Trampoline Park:At Altitude we believe in family fun and celebrating lifes best moments together. With parks around the globe we create an energetic active and social space where friends and families experience joy exhilaration and growth through play. Whether its climbing walls flying on the trapeze dodgeball or simply enjoying time together were committed to making the world a happier place one jump at a time.Position Overview:The Assistant General Manager (AGM) will support and execute all aspects of Altitudes operations including guest services food and beverage team training and overall park management. Reporting directly to the General Manager the AGM will collaborate closely to ensure operational excellence a positive guest experience and a work culture that reflects Altitudes brand and values. The AGM must be a strategic motivated leader who is passionate about creating a safe engaging and memorable environment for every visitor.Key ResponsibilitiesGeneralWork with and support the General Manager; assume GM responsibilities in their absence to maintain smooth park operations.Coach and develop a large diverse team through clear written and verbal communication promoting a positive and cohesive work environment.Manage all facets of operations including inventory labor and regular financial reporting ensuring all activities align with Altitude standards and guidelines.Establish and uphold Altitude standards policies and expectations ensuring consistent guest service and operational efficiency.Track and oversee facility spending ensuring all expenses align with park policies.People DevelopmentRecruit hire and onboard top talent creating a supportive growth-oriented workplace where team members are empowered to succeed.Ensure team members are trained to meet their job responsibilities and equipped to deliver positive guest experiences.Develop team members by establishing profitability goals and rewarding positive behaviors.Set and hold high expectations of accountability celebrating successes and guiding improvements.Identify and develop high-potential team members for greater responsibility or promotions within Altitude.Sales & Financial PerformanceCollaborate with the support center team to implement sales and marketing plans.Manage the budget and business plan to meet or exceed financial goals making adjustments as needed.Draft communicate and hold team members accountable for individual and departmental goals.Guest Experience & SafetyCreate an exceptional Altitude guest experience by ensuring superior operations and service.Actively seek and respond to guest feedback to inform management and hourly team development.Ensure a safe secure facility for all park guests maintaining a clean welcoming environment that aligns with Altitudes brand.Qualifications & SkillsLeadership Experience: Prior leadership experience in a similar environment is a plus.People Management: Ability to recruit motivate develop retain and promote top talent.Communication Skills: Skilled in effective communication to uphold a positive and productive team culture.Adaptability: Operates effectively in a fast-paced dynamic environment with frequent activity and distractions.Physical Requirements: Able to lift and carry over 50 pounds regularly.Financial Acumen: Experienced in budget management and financial reporting to meet financial goals.Professionalism & Mentorship: Leads by example fostering a respectful and results-oriented culture.Why Join UsAt Altitude we are dedicated to creating a workplace that values diversity inclusivity and equal opportunity. We believe in providing our team members with opportunities for growth a supportive culture and a rewarding work environment where they can build meaningful careers.Join Altitude in San Dimas and help bring joy playfulness and wellness to our guests and communities around the world!Altitude Trampoline Park is the worlds premier trampoline park that offers fun and exercise for jumpers of all ages. Altitude Trampoline Park is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race national origin religion sexual orientation gender age or disability. Applicants must pass a background check drug test and provide referrences. Required Experience:Director Key Skills Restaurant Experience,Hospitality Experience,Assistant Manager Experience,Management Experience,Accounting,Conflict Management,Computer Literacy,Hotel Management,Leadership Experience,P&L Management,Supervising Experience,Restaurant Management Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 27000 - 35000