LMS Training Assistant at Averro

LMS Training Assistant
Contract

Job Site : Onsite

Job No. : 32040

City : Bellevue

State : WA

Pay Range : $30-50/hr W2

Job Details:

BENEFITS: Medical, dental, and vision insurance, 401K, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance.

EXTENSION/CONVERSION: Eligible

ROLES & RESPONSIBILITIES

Our client is seeking to contract with a highly capable and motivated Learning Management System (LMS) Training Assistant to support management and administration of the LMS and training helpdesk. This individual will support managing electronic records for employee training and ensuring records alignment between the electronic document management system (EDMS) and LMS.

• Manage the department Service Desk by assigning and resolving service request tickets, including troubleshooting LMS issues, verifying user data, and modifying user learning plans.
• Perform basic LMS administration activities, including assigning training, granting credit, and generating reports.
• Process and maintain training documents and records in accordance with company procedures.
• Assist with standard operating document revisions.
• Maintain department websites and online Knowledge Base Articles.
• Maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, suppliers, co-workers, and management.

ESSENTIAL QUALIFICATIONS

• Associates degree; or equivalent combination of education and experience.
• Minimum three (3) years of office or LMS administrator experience within a regulated industry preferred
• Experience with SAP SuccessFactors Learning preferred.
• Experience with Atlassian products (Jira and Confluence) preferred.
• Proficient in Microsoft Office products.
• Demonstrated interpersonal skills and professional demeanor when interacting with a wide variety of stakeholders.
• Demonstrated ability to work independently with little oversight or supervision.
• Ability to work in a challenging/dynamic environment while demonstrating organizational and problem-solving skills.
• Excellent attention to detail in writing and reviewing documents, such as procedures and training material.
• Possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork.

WHY AVERRO?

BENEFITS: We offer premium benefits to our contractors.

VETERAN OWNED: We support and place a high number of veterans.

Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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