Assistant Manager, BSA/AML Compliance Quality Control at Navy Federal Credit Union

Overview To assist with planning, managing and directing Navy Federal's BSA/AML and OFAC Quality Control programs and operations in support of the Manager, Financial Crimes Strategy. Assist in guiding the monitoring of Navy Federal's financial assets, protecting the security of membership personal information/assets from risk/exposure, and ensuring compliance with federal and industry regulations. Assist the Manager with the continued development, implementation, and enhancement of quality control reviews, policies, and procedures to ensure timely adherence to regulatory changes and industry best practices. Provide tactical and strategic assistance to BSA/AML and OFAC Compliance senior leadership to include system and project initiatives.This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Responsibilities Manage Navy Federal's BSA/AML Compliance Quality Control functions in accordance with the Federal Financial Institutions Examination Council (FFIEC), and state and federal regulationsSupervise the daily workload and schedule of staff by reviewing project priorities, work in progress, compliance to statutory guidance, and internal/external audit deadlines, individual assignments, and required internal/external reports and filingsManage daily operations and serve as primary point of contact for escalated issues from supervisors and staffAssist with interpretation and implementation of regulatory changes Oversee the quality control processes related to member transactional and behavioral data to ensure adherence with regulations including the Bank Secrecy Act (BSA) involving the filing of currency transaction reports (CTRs) and suspicious activity reports (SARs)Ensure each division workflow, including SAR, CTR, Alerts, Know Your Customer, and Enhanced Due Diligence, has a meaningful quality control process that is documented and followedAssist with interpretation and implementation of change management efforts on enterprise-wide operations, systems, processes and staff/management compliance trainingBuild collaborative relationships and liaise with other Navy Federal teams regarding requests for information, communication of alerts, issue resolution and response, and best practicesServe as secondary point of contact on internal and external regulatory examinations, and work collaboratively with internal partners/outside counsel, as necessary, to fully remediate and address findingsMonitor vendor relationships to ensure product service and quality; escalate issues as appropriateContribute significantly to development of Objectives and Key Results (OKR), monitor performance and achievement regarding OKRs, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvementsCollaborate with ISD to integrate, develop, and maintain key department automated systems, notably the BSA/AML monitoring tool; anticipate issues and work with ISD to remediate issues with short-term and long-term solutions to ensure regulatory complianceDefine specifications for automated systems enhancements and assist in evaluating and considering new monitoring technologies Collaborate with VP, AVP and Manager to consider strategies and planning to ensure the BSA/AML /OFAC Program continues to meet Navy Federal's growth and emerging threatsAssist Manager with counseling and advising internal BSA/AML and OFAC Compliance team members as well as business unit managers and project leaders on BSA/AML/OFAC compliance matters and processesAssist, as needed, with creating and managing an enterprise-wide BSA/AML education and training strategy through collaboration with Navy Federal e-Learning, and other business unit training areas for enterprise or targeted business groups; strive for consistent application of BSA/AML policies, procedures across business groupsAssist, as needed, with business recovery plans by developing effective processes and procedures, and maximizing the detection of risk/potential exposures of transactional activities impacting Navy Federal businessAssist with developing and managing a communications strategy to champion new regulations and strategies to include change management impact, response plans, education requirements to ensure maximum regulatory compliance and minimize risk exposureAssess cross functional impact of business process changes on BSA/AML processes and rulesAssist with OFAC Program as requestedPerform supervisory/managerial responsibilitiesEnsure adequate/skilled staffing; select employeesEstablish performance goals and prioritiesPrepare, conduct ,and review performance appraisalsDevelop, mentor and counsel staffProvide input and/or prepare budget requirements for Annual Financial Plan (AFP)Ensure section/branch goals and objectives align with division/department strategyEnsure efficiency of operationsPerform other related duties as assigned or appropriateQualifications Expert knowledge of Bank Secrecy Act, USA Patriot Act, OFAC regulations and associated requirementsExpert knowledge of the Anti-Money Laundering Act of 2020 and Corporate Transparency ActExtensive experience in compliance roles having broad exposure to regulations interpretation, compliance implementation, risk assessment analysis, regulatory audits, administration, and communicationsExperience in leading large projects/initiatives which have business risk and impactExperience leading and supervising employeesAdvanced skill managing multiple priorities independently and/or in a team environment to achieve goalsAdvanced research, analytical, and problem-solving skillsAdvanced skill in presenting findings, conclusions, alternatives and information clearly and conciselyAdvanced skill exercising initiative and using good judgment to make sound decisionsAdvanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomesExpert written and verbal communication skillsExperience in results-oriented leadership in a challenging environmentExperience in working with all levels of staff, management, stakeholders, vendorsExperience in change management processes including strategies, business processes, education and communicationAdvanced word processing and spreadsheet software skillsAdvanced database and presentation software skillsWorking Knowledge of banking/financial industry regulations, trends, products and servicesACAMS CertifiedAdvanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectivesHours: Monday - Friday, 8:00AM - 4:30PMLocations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* Fortune Best Workplaces for Women 2024* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2024 Best for Vets Employers* Best Companies for Latinos to Work for 2025* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.