Assistant Manager-Hardin Valley at Harper Auto Wash

Join Knoxvilles Luxury Car WashHarper Auto Wash (4 locations 3 in development) delivers a clean safe friendly and premium customer experienceoutside in our express wash tunnel. Were hiring a hands-on Assistant Manager to lead people elevate operations and grow memberships at our Hardin Valley location!What youll doRun a tight ship: Keep the tunnel vacuums grounds lounge restrooms and exterior spotless and guest-ready all day; ensure pay stations and systems run smoothly.Own results: Hit labor-efficiency targets (cars-per-labor-hour; CPLH) schedule smartly and keep labor chemical utilities and repair costs on plan.Grow the top line: Increase car count drive Unlimited Pass sales and execute promos.Protect the brand: Reduce re-cleans and prevent damage with strong QC and loading procedures; maintain a 4.5 Google rating through proactive feedback follow-up and recovery.Lead & develop a team: Coach cross-train and motivate Customer Experience (CX) Champions; foster a positive accountable safety-first culture.Keep us running: Troubleshoot equipment execute daily/weekly/monthly PM and coordinate vendor/tech support to maximize up-time.Admin that matters: Build people-first schedules aligned to CPLH and P&L goals approve time-cards/breaks submit payroll complete checklists and file daily/weekly reports on time.Model operational mastery (Tunnel & Finish Lane):Vehicle handling & safety: Demonstrate and train proper loading (clear gestures eye contact confirm Neutral truck-bed/roof-rack checks use emergency stop and NoPileUps System when needed) and front/rear brush and foam gun prep.What youll bringExperience leading front-line teams in retail car wash QSR automotive or service operations.A coaching mindset: consistent feedback fair discipline and a track record of growing people into leaders.Operational discipline and a safety-first approach; standards checklists and clean guest-ready facilities.Sales energy with integrity; confidence guiding guests to the right plan and modeling premium service.Comfortable with tools/ladders and basic mechanical troubleshooting (well train on the specifics).Clear communication strong judgment and follow-through in a fast-moving environment.Physical & schedule requirementsOn your feet 610 hours per day; bending stooping ladder work; lift/carry up to 75 lbs as needed.Work indoors/outdoors in changing weather.Availability on weekdays weekends and some holidays based on business needs.BenefitsMedical Dental and Vision Insurance401(k) PlanEmployer-Paid Life InsurancePaid HolidaysPaid VacationPaid Sick TimeOpportunities for AdvancementHealthy Work/Life BalanceEligibilityValid Drivers LicenseAbility to pass a drug screening per company policySuccess looks likeProfitability: Hitting CPLH and cost targets while growing volume and memberships.Customer satisfaction: 4.5 reviews fast recovery and a consistently premium experience.Team leadership: A fully cross-trained team high engagement and a ready bench for promotions.Operational excellence: Safe loading clean site on-time PM/compliance and minimal downtime.ReportingReports to: Store ManagerDirect reports: Supervises CX Champions during assigned shiftsPay & perksCompetitive pay-rate with a clear growth path in a fast-growing local brand.Health & wellness benefits uniforms and training.Required Experience:Manager Key Skills Restaurant Experience,Fashion Retail,Hospitality Experience,Assistant Manager Experience,Basic Math,Management Experience,Math,Business Management,Leadership Experience,Supervising Experience,Restaurant Management,Retail Management Employment Type : Full-Time Experience: years Vacancy: 1