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Club Monaco

Assistant Manager Store Operations at Club Monaco

Club Monaco New Boston, NH

Job Description

Club Monaco is an international mens and womens lifestyle brand with a distinctly urban casual point of view best defined as a play of opposites: mixing vintage with new hard with soft and eclecticism with minimalism. Each season Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.Position OverviewAssistant Managers support Store Managers and Associate Managers with the overall daily management sales training and operations of the store.Essential Duties & ResponsibilitiesDelivering and Impacting Business ResultsAssist in motivating staff and align daily activities to achieve business goalsMonitor sales floor and zone coverage to drive sales and maintain customer focusModel and Ensure dress code complianceMonitor service associate breaks and shift changesCommunicate top and bottom sellers to Store ManagerRespond to changing demands of the businessConduct hourly sales reads and coach staff on exceeding sales targetsAchieve personal sales targets Customer FocusProtect the customer experience in all business areasFocus staff on the importance of the quality of our relationships with our customersEnsure proper training on product knowledge for staffLead by example in client capture results Operational StandardsEnsure compliance with all policies and proceduresEnsure daily monitoring and execution of sales and payroll goals.Uphold and model established best practicesNeeds to be a #1 sales leader on the floor measured by sales per hour/average sales and units per transactionStrict compliance and adhering to the application of policies and procedures Leadership AttributesDemonstrates flexibility and innovation in recognizing and reacting to changing work demandsEffectively leverages and appropriately delegates responsibilities to staff.Fosters a challenging and positive team environment in which members participate cooperate with and support each otherProvides a clear sense of direction for service associates.Takes accountability for personal results Loss PreventionActively supports securing company assets through effective Loss Prevention in compliance with company policies and proceduresIs knowledgeable of and follows all policies in company: Store Operations Manual and Store Audit Standards Point of Sales Manual Human Resources Manual Loss Prevention Manual and Store Audit StandardsExperience Skills and KnowledgeA minimum of 1 year of retail management experienceExcellent interpersonal skills supporting a team environmentExcellent English communication verbal and writtenExcellent time management/project skillsStrong planning and organizational skills with a sense of priority for deadlines and attention to detailAbility to recognize and react to changing work demandsGoal oriented: ability to stay focused on creating winning resultsHours/days of work vary due to the demands of the businessMust be able to work shift standing and waking and able to lift approximately 20lbs and to pack unpack and move stockRequired Experience:Manager Key Skills Labor Cost Analysis,Organizational skills,Communication skills,Store Management Experience,Management Experience,Retail Sales,Guest Services,Schematics,Merchandising,Cash Handling,Supervising Experience,Retail Management Employment Type : Full Time Experience: years Vacancy: 1

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