Assistant Program Specialist at Vanguard Group Staffing, Inc.

Fantastic long-term temporary (potential for temp-to-direct hire) opportunity available in Downtown Baltimore, MD. Our client is seeking a Program Coordinator for their Tuition Assistance and Continuing Education Division. This position will be fully onsite, Monday through Friday, 9am - 5pm. Responsibilities will include, but not be limited to: Providing administrative support for the program and to healthcare students Answer high volume of incoming calls to register and enroll students, answer questions, assist with marketing and recruitment initiatives and maintain a great understanding of the program offerings Process applications, notify students of their selection, collect and track required documents, keep records of student progress, and provide excellent customer service in person, on the phone, and via email Compose and send confirmation letters to students, student rosters to teachers, coordinate registration materials, and evaluations to ensure the smooth operation of the training initiatives Obtain missing documents and manage paperwork flow and communicate course outcomes to mandatory partners Requirements: Minimum three (3) years administrative experience required, preferably in training, finance, adult education or tuition assistance environment Bilingual preferred, Spanish, Haitian Creole, Mandarin/Cantonese Excellent Microsoft Word and Excel Strong administrative and customer service skills, attention to detail, and ability to multitask in fast paced/deadline driven environment (independently and as part of a team) Ability to work flexible hours including evenings and weekends as needed If you are interested in being considered for this role, please send us your resume today!