Assistant Property Manager at Highwoods Properties

DescriptionAt Highwoods, our focus is on providing exceptional experiences for everyone involved-our customers, employees, stakeholders, and local communities. We believe in enhancing the customer experience within our buildings by integrating hospitality and top-notch amenities, creating a truly unmatched work environment.A Day in the Life As a Highwoods Assistant Property Manager, you will be part of a team that strives to provide best-in-class service to customers in full-service commercial office buildings in the Atlanta Market. We're seeking someone passionate about crafting dynamic experiences and fostering a sense of community for our diverse customer base within the portfolio. The Assistant Property Manager plays an important role supporting the property management team in managing the portfolio's operational and financial health. The PM team is charged with ensuring our buildings are well-maintained and effectively run while also enhancing the customer experience through creative programming, community building, and strategic local partnerships, making the space not only functional but also a preferred destination. The PM team has a dual responsibility, which is essential for achieving operational excellence and fostering a vibrant community atmosphere across our properties. KEY RESPONSIBILITIES: Build strong customer relationships by proactively addressing customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional serviceAssist with customer relations opportunities to promote open communication and customer satisfactionHelp ensure the strong financial performance of the assets within the assigned portfolioAssist with researching, preparing, and implementing annual budgets including coordination of certain revenue, operating expenses, and capital expenditures for building improvementsReview and code invoices and submit for approvalAssist with negotiating and managing vendor contractsConduct regular property inspections to prevent problems/identify opportunitiesAdhere to company policies and ensure compliance with OSHA standards, building codes, governmental agency directivesAssist with review and monitoring of daily work order report and weekly outstanding work order reportInitiate customer billings as neededHelp with coordination of customer move-ins and move-outs; following up as needed on punch list inspectionsReview and understand leases related to assigned portfolioAssist with coordinating customer projects and follow-up on customer work requestsIdentify and implement procedures to minimize insurance risks.QUALIFICATIONS/KNOWLEDGE, SKILLS, ABILITIES:Effective organization and time management skillsStrong interpersonal skillsDetail-oriented and analyticalExcellent written and oral communication skillsComputer proficiency MS Office and InternetProven record of providing excellent internal and external customer serviceKnowledge of basic business and accounting practicesPresent self in a professional manner at all timesMust exhibit a high level of initiativePossesses good problem-solving and decision-making abilities.EDUCATIONAL/EXPERIENCE:2-4 years experience in commercial property management highly desirableBachelor's Degree preferredBudgeting/reporting experience helpfulWhy Join Our TeamAt Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish.What Sets Us ApartAs part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection.Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact.WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:This role routinely uses standard office equipment such as computers, phones, and video conferencing equipment. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work is of a general office nature; while performing the duties of this job, the employee is regularly required to sit, stand, stoop, balance, walk, kneel, crouch, talk, hear, and see; required to use arms and hands to reach; typing on computer keyboard and using phone is required. Must be able to inspect all areas of the properties, including roof, and/or basement. May occasionally lift, push, or pull up to 25 pounds. This job description is intended to provide a general overview of essential responsibilities and requirements. It is not an exhaustive list of all duties, skills, or working conditions associated with the position.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.