Assistant Sales Manager at Stoneledge Furniture, LLC

Job DescriptionPOSITION SUMMARYSupports the General Sales Manager in all aspects of retail operations, including sales performance, team leadership, visual merchandising, and customer experience. This developmental role prepares candidates for future General Sales Manager responsibilities through hands-on leadership experience and operational management.KEY RESPONSIBILITIESSales Performance & Operations ManagementOversee daily showroom operations across all departments under General Sales Manager directionMonitor and analyze sales metrics including margins, volume, quotas, and closing ratiosRecommend strategic sales goals and performance improvement initiativesGenerate and submit operational reports in a timely and accurate mannerManage budgeted administrative costs including payroll and operational suppliesLeadership & Team DevelopmentProvide exemplary leadership to sales, guest experience, and visual presentation teamsCoach and mentor team members to achieve individual and collective successParticipate in recruiting, hiring, onboarding, and training processesFoster a positive, professional, and collaborative team environmentCustomer Experience & Service ExcellencePartner with General Sales Manager to resolve escalated customer concerns beyond Guest Experience Manager authorityEnsure exceptional customer service standards across all touchpointsSupport implementation of company customer service initiatives and protocolsVisual Merchandising & Store PresentationCollaborate with Visual Presentation Manager on strategic product placement and merchandisingEnsure showroom presentation aligns with company standards and seasonal directivesCommunication & ComplianceCommunicate policy changes, updates, and critical information to all team membersDocument procedures, tasks, and operational activities comprehensivelyMaintain timely and effective communication across all organizational levelsEnsure compliance with company policies, procedures, and operational standardsAdditional ResponsibilitiesSupport special projects and initiatives as assignedPerform other duties essential to business operationsREQUIRED QUALIFICATIONSEducationHigh School diploma preferred Bachelor’s degree in business administration, Retail Management, Marketing, or related field preferredExperienceDemonstrated success in retail sales environment preferredMinimum 1 year of retail management or supervisory experience preferredProven track record of meeting or exceeding performance expectations in current roleKnowledge & SkillsComprehensive understanding of company Mission Statement, Core Values, Customer Belief System, Differentiators, and operational DisciplinesProficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Strong analytical skills with ability to interpret sales data and metricsExceptional verbal and written communication abilitiesAdvanced team building and interpersonal skillsEffective coaching and mentoring capabilitiesPerformance StandardsCurrent performance must meet or exceed company expectationsSuccessful completion of company orientation and training programTravel:Occasional travel may be required for training, meetings, or temporary assignmentsCOMPETENCIES FOR SUCCESSLeadership ExcellenceInspires and motivates team members to achieve outstanding resultsLeads by example with integrity and professionalismCreates accountability while fostering supportive environmentBusiness Acumen Understands retail operations, financial metrics, and performance driversMakes data-informed decisions to optimize resultsBalances customer experience with operational efficiencyCustomer Focus Prioritizes exceptional customer service in all interactionsResolves issues with professionalism and urgencyBuilds lasting customer relationshipsAdaptability & Growth Mindset Embraces change and new challengesContinuously seeks learning and development opportunitiesDemonstrates flexibility in dynamic retail environmentCommunication & Collaboration Communicates clearly, professionally, and effectively across all levelsBuilds strong working relationships with peers and leadershipActively listens and responds to feedbackWORKING CONDITIONSRetail showroom environmentExtended periods on sales floor interacting with customers and teamOffice work for administrative tasks and reportingVariable schedule including nights, weekends, and holidaysAt Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It’s the reason we’re always searching for better ways to deliver exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business. Apply today and find your home at Ashley! Compensation: Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. You will be paid an hourly rate of $18.51 per hour, including a commission plan. Employees are also eligible to earn bi-weekly and monthly commissions and other incentives based upon individual and store sales performance.  According to historical data, if store sales targets are met, employees can reasonably expect to be paid between $17,250 and $30,000 in commissions and other incentives annually, depending on individual sales performance and store sales volume.”Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which include Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave.Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made based on an individual’s skills, qualifications, merit, and business need.