Assistant Supervisor, Food & Beverage at Sea World

Busch Gardens is a place of thrills fun and positive lasting memories. And thats just what its like to work here! As a key member of our team youll play a major role in bringing happiness and excitement to people from around the world. If youre dedicated dependable and driven to deliver exceptional guest service this is a place for you!What you get to do:Youll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help guests create positive lasting memories through great eating experiences. This position alsoProvides and leads team to deliver superior guest serviceRegularly keeps ambassadors motivated and energizedOpens and closes facilities in accordance with established proceduresProvides menu and park information to guestsMonitors equipment and reports any problem to proper personnelEnsures meal and rest periods are provided to ambassadors as required by company policySets up and monitors queue linesRecords moneybag recaps and completes task on station task listsMonitors stations to assure food looks pleasing and is portioned in accordance to recipesMonitors temperature of food and equipment in accordance with established HACCEP plan and takes appropriate actionSupervises and trains ambassadorsAuthorizes ambassador over-ringsMonitors food waste and assists with educating ambassadors on waste proceduresCarries out supervisory responsibilities in accordance with the organizations policies and applicable laws including training ambassadors; planning assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problemsEnthusiastically represents the park by displaying a positive attitude maintaining a high level of energy and commitment to quality throughout all aspects of the jobPrepares and serves food for park guestsCleans facilities operates kitchen equipment and cash registers assists with training and supervision of ambassadorsEnsures excellent guest service by responding to guest requirements expectations and needsOther duties as assignedAssists other locations and areas throughout the park as neededWhat it takes to succeed:One to three months of related experience or equivalent combination of education and experienceSuccessfully pass ServSafe exam prior to startingAble to pass Alcohol training upon selectionAble to pass Food Handlers test and maintain valid Food Handlers cardStrong written/verbal communication skillsAble to frequently lift/move up to 50 pounds with or without accommodationAble stand for prolonged periods of timeAble to regularly use hands and fingers reach with hands and arms handle feel stoop crawl or kneelAble to handle multiple tasks and work in a fast paced environmentAble to work indoors and in outside weather conditions (i.e. sunny wet and/or humid conditions)The perks of the position: Ambassadors will enjoy a fun fast-paced environment and great teammates as well as:FREE park admissionDiscounts on park admission tickets and passes for family and friendsPark discounts on food merchandise etc.Scholarship opportunitiesExclusive employee events and giveawaysEEO Employer:SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.Required Experience:Manager Key Skills Asset Management,Data Management,Fire,Jboss,Accounts Payable,Application Support Employment Type : Part-Time Experience: years Vacancy: 1