Assistant Supervisor, Resort Services at Sea World

At Discovery Cove Orlando were passionate about caring for fact weve already rescued over 40000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy excitement and lasting memories to people from around the world. Were seeking enthusiastic dedicated and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!What you get to do:Ensure a safe environment for all ambassadors guests and animalsResponsible for the development of OJTs and ambassadors by providing training feedback and coaching.Ensure compliance to all state/federal regulations park policies and department proceduresCreate and maintain units team rotation gridMaintain the highest level of cleanliness in the park conduct quality inspections of assigned areas (including restrooms and pathways) and follow up on any opportunities to improveRespond to guest and ambassador needsReport to Supervisors and Managers regarding the status of projectsOversee completion of daily opening and closing proceduresUtilize problem solving skills to ensure positive guest resolutions as neededOversee assigned operating areaEnsure strict adherence to all cash handling proceduresPerform other miscellaneous tasks as requiredWhat it takes to succeed:High school diploma or equivalent preferredLeadership experience preferredPossession or pursuit of a bachelors degree preferredExcellent computer skills ability to work multiple selling systems preferredKnowledge of basic construction tools preferred (i.e. hammer screwdriver etc)Valid state drivers license and be able to obtain a company drivers licenseAt least 18 years oldAbility to complete provided CPR/AED training/certificationExcellent written and verbal communication skillsComfortability speaking in front of large groups of guests and ambassadorsAbility to remain calm and professional during challenging situationsWorking knowledge of all Microsoft Office applicationsAbility to stand and walk for long periods of timeAbility to bend and stoop to assist in cleaning the parkAbility to lift 25 pounds and push/pull 50 poundsAbility to able to climb stairsAbility to walk in sandAbility to operate in a cash handling environmentFive full days of open availability including at least one weekend dayAvailability to work varying shifts or hours based on park hoursThe perks of the position:Paid Time OffComplimentary Park Tickets and PassesPark Discounts on Food and MerchandiseMedical Dental and Vision Insurance401K Retirement planVoluntary InsuranceLife InsuranceDisability BenefitsTuition ReimbursementDependent and Health Care Flexible Spending AccountsEmployee Assistance ProgramLegal Assistance PlanEEO Employer:SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.Required Experience:Manager Key Skills Athletics,Administration And Accounting,Academics,Financial Services,Cisco,Analytics Employment Type : Full-Time Experience: years Vacancy: 1