Digital Pathology Application Specialist at Hamamatsu Corporation

Hamamatsu one of the worlds largest suppliers of advanced light detectors and detector systems for industrial scientific and commercial applications has an immediate opening for a Digital Pathology Application Specialist at our Middlesex NJ location. Our customer base is remarkably diverse; we serve Fortune 100 firms top research labs and innovative startups as well. Hamamatsus mission is to improve the welfare of society through the advancement of photonics technology.The Digital Pathology Application Specialist provides in-house and in-field technical applications support for Hamamatsus current and next generation range of Digital Pathology products. This position supports the sales division to help achieve sales and profitability goals within an assigned territory.Responsibilities include:Provide technical support and training on Digital Pathology products including troubleshooting and correct operating procedures.Deliver in-person and remote training sessions to meet customer expectations.Take ownership of customer issues and ensure timely resolution.Gain proficiency in current and new Digital Pathology technologies; assist with new product introductions.Collaborate with Marketing and Sales teams to develop educational materials and support sales objectives.Conduct product testing evaluations and optimize slide scanning workflows.Create technical content reports and presentations; schedule and deliver training.Represent the company at conferences trade shows and seminars as a technical expert.Build and maintain strong relationships with researchers pathologists and scientists.Participate in special projects and contribute to process or product improvements.Required Qualifications:Bachelor of Science in Biology or related field3 - 5 years of Digital Pathology experience in clinical research or industrial setting with a practical focus on slide scanning2 - 3 years of Customer Support experience1 year of Microscopy experienceMust be able to travel domestically and internationally. Typical travel is around 50 - 75%. Must have the ability to transport yourself to and from appointments.Strong communication presentation and teaching skillsPreferred Qualifications:Master of Science BiologyPhD in biology field2 yrs technical support experience2 yrs instrument trouble shooting experienceDigital Pathology experienceSales ExperiencePay RangeThe target base salary for this role at commencement of employment is expected to be between $74500 - $110000 annually. Final pay determinations will depend on various factors including but not limited to geographical location experience level knowledge skills and qualifications.BenefitsHamamatsu offers a competitive salary and excellent benefit package for full-time employees which includes: Medical Dental Vision Prescription Life Insurance Vacation/Sick/Personal Time and Retirement Plans.This position may require working with or exposure to goods and information that may be subject to the jurisdiction of the US State Department ITAR regulations ( and the Commerce Departments CCL ( Hamamatsu is an Equal Opportunity Employer. All applicants will receive fair and impartial consideration without regard to race religion color gender age national origin physical or mental disability genetic information veteran status gender identity sexual orientation or any other status protected by applicable law. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at or by email at . Please include your contact information and specific details about your required accommodation to support you during the job application process. Messages left for other purposes such as not being able to get into the careers website following up on an application or other non-disability related technical issues will not receive a response. It is the policy of Hamamatsu Corporation not to sponsor immigration visas for employment applicants. Required Experience:Senior IC Key Skills Laboratory Experience,SQL,Accounts Receivable,.NET,DICOM,Cash Application,Product Demos,Sonography,Customer Support,Medical Imaging,Technical Support,Application Support Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 74500 - 110000