Associate Director, Classroom Engineering at InsideHigherEd

Job Title: Associate Director, Classroom Engineering Location: Kennesaw, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292674 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!Location (Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.Job Summary Responsible for overseeing the Enterprise Audio Visual team, including engineers, specialists, and managers. Leads the architecture, design, installation, configuration, programming, testing, maintenance, and upgrade of complex AV systems across classrooms, conference rooms, and event spaces at all KSU sites. Ensures that AV standards are applied consistently, projects are delivered with quality and reliability, and vendor work meets university requirements. Forecasts labor and material expenses for new projects and lifecycle system upgrades. Provides technical leadership, directs the work of staff, and serves as the top-level escalation point for advanced AV issues.Responsibilities KEY RESPONSIBILITIES:1. Supervises the assigned team, including engineers, specialists, and managers, providing direction, coaching, performance management, and accountability for day-to-day AV operations, classroom technology support, repairs, and asset management2. Ensures alignment between strategic AV initiatives and operational execution, maintaining enterprise standards and high levels of customer satisfaction3. Provides leadership during critical outages, delegating response activities through the Manager while serving as final escalation point4. Develops staffing strategies, training plans, and succession planning5. Leads the design and standardization of enterprise AV systems and programs, ensuring stability, security, and recoverability across university environments6. Oversees the full lifecycle of AV projects, including requirements gathering, design, deployment, and vendor management7. Reviews and validates proposed changes for impact on enterprise AV posture8. Defines and enforces quality control standards, ensuring vendor and internal work meets specifications9. Generates scopes of work, materials lists, vendor quotes, and statements of work10. Maintains a central database of AV configurations, designs, and components11. Establishes and manages project schedules, providing regular progress and completion reports12. Forecasts labor and material expenses for projects and lifecycle upgrades13. Automates system management tasks and oversees departmental automation solutions14. Provides training and mentoring for AV engineers, support staff, and technicians across the department15. Stays current with technology trends to continually enhance university AV standards and customer experience16. Ensures on-call support for enterprise-level AV incidents during nights and weekendsRequired Qualifications Educational RequirementsBachelor's degree from an accredited institution of higher education in Computer Science or related field, or an equivalent combination of relevant education and/or experience.Other Required QualificationsExtron Control Professional certification within six (6) months of employment.Required ExperienceSeven (7) years of related IT experience demonstrating the progression of dealing with increasingly complex systems.Preferred Qualifications Preferred Educational QualificationsAn advanced degree from an accredited institution of higher education in a related fieldPreferred ExperiencePrevious experience working in higher educationPrior supervisory or team leadership experienceKnowledge, Skills, & Abilities ABILITIESAble to function with autonomy, making sound and timely decisions as appropriate, and using good judgement to determine which decisions should be escalatedAble to diagnose and resolve complex problemsAble to design, analyze, evaluate, and implement complex Audio-Visual systems and solutionsAble to anticipate problems and proactively develop appropriate solutionsAble to appropriately assess and communicate risks, benefits, and alternativesAble to handle multiple tasks or projects at one time meeting assigned deadlinesKNOWLEDGEExtensive knowledge of enterprise audio visual system design In-depth knowledge of enterprise Audio-Visual switching, routing, multiplexers, control systems, display devices, scalers, amplifiers, speakers, microphones, cameras, lighting controls, media players, ADA devices, power controllers, rack layout, related software, lecterns, and instructor workstationsMust be well versed in current and emerging technologies, technological trends, and industry best practices for their areas of responsibilitySKILLSExcellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skillsStrong leadership and supervisory skills, with demonstrated ability to direct managers and technical staff Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)Strong attention to detail and follow up skillsStrong customer service skills and phone and e-mail etiquetteUSG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [email protected] Information This is a supervisory position.This position does not have any financial responsibilities.This position will be required to drive.This role is considered a position of trust.This position does not require a purchasing card (P-Card).This position may travel 1% - 24% of the timeBackground Check Standard EnhancedEducationDMV9 Panel Lab Drug TestPer the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screeningresults which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf