AI Innovation Manager at Cleary Gottlieb Steen & Hamilton LLP

OverviewCleary Gottlieb is a pioneer in globalizing the legal profession. We have 14 offices in major financial centers around the world but we operate as a single integrated global partnership and not as a U.S. firm with a network of overseas locations. The firm employs approximately 1100 lawyers from more than 50 countries.Since 1946 our lawyers and staff have worked across practices industries jurisdictions and continents to provide clients with simple actionable approaches to their most complex legal and business challenges whether domestic or international. We support every client relationship with intellectual agility commercial acumen and a human touch.The AI Innovation Manager will focus on ensuring that lawyers and business professionals effectively use the firms AI and practice technology tools. This role emphasizes end-user support training and communications creating resources that enable adoption and ensuring that tools are embedded into daily workflows. The positions primary responsibility is enablement adoption and ongoing user engagement. The ideal candidate will demonstrate a deep curiosity and commitment to understanding AI and its potential in legal practice consistently seeking to expand their expertise and apply it in practical ways.ResponsibilitiesUser Enablement & ResourcesDevelop and maintain user-friendly resources such as quick-start guides feature sheets prompt libraries FAQs and short video tutorials.Manage and update a central resource hub for practice technology ensuring materials are accessible and relevant.Training & CommunicationsDesign and deliver user training sessions in partnership with vendors and internal teams.Coordinate vendor-led training and supplement with firm-specific enablement.Draft and distribute communications about new features updates and adoption tips.Adoption & FeedbackChampion adoption of approved AI and practice tools by engaging directly with lawyers and staff.Track usage and adoption data preparing dashboards and reports to highlight successes and identify areas for improvement.Collect and synthesize user feedback escalating issues and improvement opportunities to the Innovation team.Cross-Functional SupportCollaborate with Practice Development Knowledge Solutions and IT to ensure user needs are met.Partner with the AI Operations Manager and other Innovation team members to align enablement activities with broader product lifecycle management.QualificationsJD required with experience as a practicing lawyer; transactional practice background strongly preferred.7 years of combined experience in legal practice and legal technology legal operations professional training or practice support.Demonstrated ability to lead adoption initiatives in a professional services or law firm environment.Strong communication and presentation skills with executive presence and the ability to influence senior stakeholders.Proven experience delivering impactful training (live and virtual) and developing high-quality enablement resources.Strong interest with AI and legal technology tools with a track record of continuous learning and hands-on exploration of emerging tools.Ability to quickly learn and adapt to new platforms.Excellent organizational and project management skills with capacity to manage multiple priorities in a fast-paced environment.Analytical mindset to interpret adoption data and user feedback and translate findings into action.Strong stakeholder management skills able to build trusted relationships with lawyers staff vendors and leadership.Service-oriented approach with attention to detail and consistent follow-through.The estimated base salary range for this position is $180000 to $250000 at the time of posting. The actual salary offered will depend on a variety of job-related factors including skills education training credentials experience scope and complexity of role responsibilities geographic location and performance. This role is exempt meaning it is not overtime pay eligible.Cleary provides a comprehensive benefits package including health care benefits. More information can be found here:BenefitsWe are an equal opportunity employer. Consistent with these goals the firm prohibits any form of discrimination or harassment based on any category protected by law. Cleary provides reasonable accommodations to enable otherwise qualified employees to perform the essential functions of their position provided the accommodation does not pose an undue hardship to the Firm.Required Experience:Manager Key Skills Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management Employment Type : Unclear Experience: years Vacancy: 1 Monthly Salary Salary: 180000 - 250000