Associate Patient Care Coordinator at Robert Half

Job DescriptionJob DescriptionWe are looking for a dedicated Associate Patient Care Coordinator to join our team in Mt. Pleasant, Pennsylvania. The Associate Patient Care Coordinator is a contract position within the healthcare sector, focusing on patient registration and coordination. The Associate Patient Care Coordinator, you will play a key part in ensuring a seamless patient experience by managing appointments, handling medical records, and addressing billing inquiries with attention to detail. This role has rotating 8-hour shifts coveringResponsibilities:• Coordinate patient appointment scheduling using specialized software to ensure accuracy and efficiency.• Manage pre-registration and registration processes, including obtaining required signatures and authorizations.• Provide clear instructions for testing procedures to patients to facilitate smooth clinic operations.• Respond promptly to patient inquiries regarding billing, insurance, and scheduling, ensuring satisfaction.• Monitor and update patient records with accurate demographic and insurance information.• Secure necessary referrals and authorizations to comply with insurance and medical guidelines.• Communicate effectively with patients, staff, and management to address issues and recommend improvements.• Proven experience in customer service, preferably within a healthcare setting.• Strong communication skills to interact professionally with patients and staff.• Proficiency in scheduling software and familiarity with office functions.• Knowledge of insurance regulations and payment processing.• Ability to work under pressure in a fast-paced environment, managing frequent interruptions.