Associate Solutions Architect at Glean

About Glean:Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.About the Role:Glean is seekingan Associate Solutions Architect to join our growing Solutions team in Nashville and help customers successfully deploy and integrate Glean. This is an entry-level role designed for early-career talent (recent Computer Science / Computer Engineering graduates or similar backgrounds) who want to grow into a customer-facing technical role.Youll work alongside a team of Solutions Architects to support customer onboarding integrations and troubleshooting while building your skills in cloud technologies APIs and enterprise architectures.You will:Support our commercial and corporate customers as their primary technical advisors helping them design and implement Glean within their environment.Assist with onboarding data sources and integrations (e.g. SaaS apps internal systems) including configuration validation and basic troubleshooting.Help build and maintain tools scripts and templates that make it easier for customers to integrate with Glean based on their business application stack.Participate in technical investigations: review logs reproduce issues in test environments and document findings so senior teammates and engineering can drive a fix.Collaborate with Customer Success Delivery Excellence AI Outcomes Support and Product to ensure customers have a smooth deployment and are set up for long-term success.Contribute to internal and customer-facing documentation runbooks and best practices so future teammates and customers can move faster.Join customer calls (shadowing at first then leading parts of the conversation) to walk through technical setup explain options and capture requirements.Learn Gleans platform in depth and gradually take on ownership of smaller customer workstreams and configurations.About you:Bachelors degree in Computer Science Computer Engineering or a related technical field (or equivalent practical experience) with a > 3.75/4.0 GPA.02 years of industry experience in software engineering technical support solutions engineering/architecture professional services or similar technical roles; internships co-ops or significant academic projects are a plus.Comfort in reading and writing code in at least one of: Python Java or Go (coursework projects or internships all count).Understanding of REST APIs and JSON and interest in building or integrating APIs as part of real-world systems.Basic familiarity with cloud concepts (e.g. AWS GCP or Azure) Linux command line and debugging techniques like log analysis or tracing requests or a strong willingness to get hands-on quickly.Excited to learn about Enterprise AI networking security and identity (SSO SAML OAuth) in enterprise environments over time.Location:This role is hybrid (3-4 days a week in our Nashville office)Compensation & Benefits:Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.#LI-HYBRIDRequired Experience:IC Key Skills Anti Money Laundering,House Sitting,Account Development,Copy Editing,Fire And Safety Engineering,Catia Employment Type : Full Time Experience: years Vacancy: 1