Associate Solutions Engineer at DigiCert

Who we areWere a leading global security authority thats disrupting our own category. Our encryption is trusted by the major ecommerce brands the worlds largest companies the major cloud providers entire country financial systems entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. Thats digital trust for the real world.Job summaryAs a member of the Sales Engineering team at DigiCert you will play a crucial role in ensuring technical presales success. This role involves developing and maintaining a technical understanding of DigiCert solutions supporting demonstrations and evaluations for prospective customers and assisting with responses to RFPs/RFIs. You will analyze customer needs to determine the fit for DigiCert solutions capture feature requests and provide feedback to Product Management. Collaboration with the sales team and cross-functional teams is essential as is the ability to travel to customer sites and industry events as needed.What you will doPartner with other members of the SE team to help ensure technical presales successDevelop and maintain a technical understanding of DigiCert solutionsDevelop ability to provide or support demonstrations of DigiCert solutions and services to prospects/customersFacilitate or support technical evaluations by prospective customers in a Proof of Concept (POC) environmentAssist other team members with responses to functional and technical elements of RFPs/RFIsDevelop ability to analyze customer needs to determine potential fit for DigiCert solutions and services to meet customer objectivesCapture feature request/enhancement input from prospects/customers to provide feedback to Product ManagementWork in conjunction with other members of the sales team and cross-functional teamsTravel as necessary to customer sites and industry forums/conferences as needed to support the objectives of the departmentWhat you will have1 years work experience in a cybersecurity or technical roleBachelors degree or higher (preferably in systems management computer science or cybersecurity)Working knowledge of basic IT environments (Windows Linux Mac web servers etc.)Experience working with Cloud technologies and providers a plus (Azure AWS GCP etc.)Familiarity with Microsoft Office SuiteBasic communication (written & verbal) and interpersonal skillsBasic diagnostic and problem-solving skillsFluent in writing and speaking EnglishMust be detailed oriented understand and process data accuratelyWillingness to accept responsibility and accountability with a customer-first mindsetBenefitsGenerous time off policiesTop shelf benefitsEducation wellness and lifestyle supportDigiCert offers a competitive benefits package for all of our full-time employees.DigiCert is an Equal Opportunity employer and is committed to diversity in its compliance with applicable federal and state laws DigiCert prohibits discrimination on the basis of race or ethnicity religion color national origin sex age sexual orientation gender identity/expression veterans status status as a qualified person with a disability or genetic information. Individuals from historically underrepresented groups such as minorities women qualified person with disabilities and protected veterans are strongly encouraged to apply.#LI-IW1Required Experience:IC Key Skills Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting Employment Type : Full Time Experience: years Vacancy: 1