Audio Visual (AV) and Video Teleconferencing (VTC) Field Engineer at CompQsoft

Position: Audio Visual (AV) and Video Teleconferencing (VTC) Field EngineerLocation: Pentagon & Mark CenterClearance: Active Secret TS is desirableJob Description:An AV/VTC Field Engineer is a hands-on mobile technical expert responsible for the physical installation commissioning and on-site servicing of integrated audio-visual and video conferencing systems. Unlike an office-based engineer or a programmer the Field Engineers primary workplace is at client sites. They are the critical link between the system design and the final functioning product ensuring that projects are deployed successfully in the real world.Key ResponsibilitiesField Engineer is highly action-oriented and revolves around on-site project execution and support.On-Site Installation & Commissioning: Execute the physical installation of AV/VTC systems based on engineering drawings. This includes rack fabrication mounting displays and cameras installing microphones and speakers and terminating cables (Ethernet audio video). Power up the system load control code provided by AV programmers and configure all devices (e.g. VTC codecs DSPs network switches). Systematically test every function of the roomfrom making a VTC call to ensuring every microphone worksto certify that the system is fully operational and meets the design specifications.Advanced Troubleshooting & Maintenance: Serve as the primary on-site technician for diagnosing and resolving complex system failures. Troubleshoot issues that require a physical presence such as faulty hardware cabling problems or network connectivity issues at the client location. Perform preventative maintenance and system health checks to ensure long-term reliability.Client Interaction & Training: Act as the primary technical point of contact for the client during the installation and commissioning phase. Provide end-user training walking clients through how to use their new system. Professionally manage client expectations and provide clear concise updates on project status.Documentation & Reporting: Meticulously document all aspects of the installation. This includes creating red-line drawings to reflect any on-site changes from the original design. Complete detailed field reports commissioning checklists and timesheets. Manage on-site inventory of parts and materials.RequirementsSkills and QualificationsA successful Field Engineer needs a strong mix of technical knowledge hands-on skills and personal discipline. Technical Installation Skills: Expertise in reading schematics terminating connectors and fabricating equipment racks. Must be proficient with hand and power tools. Commissioning Knowledge: Ability to configure a wide range of AV hardware including control processors (Crestron AMX) DSPs (Biamp QSC) and VTC codecs (Cisco Poly Teams/Zoom Rooms hardware). Networking Proficiency: Strong understanding of IP networking is mandatory for VTC integration. Must be able to troubleshoot connectivity issues configure IP settings on devices and work with client IT departments. Certifications: An AVIXA CTS certification is standard. A CTS-I (Certified Technology Specialist - Installation) is highly desirable and specifically tailored to this role. Manufacturer certifications are also extremely valuable. Autonomy & Professionalism: The ability to work independently manage ones own schedule and maintain a professional demeanor is crucial as this is a client-facing role often performed without direct supervision. Physical Fitness: The role requires the ability to lift heavy equipment work on ladders and operate in construction environments.Seniority/Experience: Mid-to-Senior (3-7 years requires high autonomy)About Us: CompQsoft Inc. Established in 1997 headquarters in Houston TX and office in Leesburg VA. CompQsoft offers a range of comprehensive Cyber Security Infrastructure Cloud solutions ERP implementation Business Intelligence Application development Ecommerce applications and Management consulting services. CompQsoft is Certified CMMI Level 3 practitioner for Development and Services ISO 9001:2015 ISO 27001:2013 & ISO 200001:2011 Certified. CompQsoft is a fast growing company with a strategy and methodology that is strongly focused on the success of our clients predominantly the Federal government.CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any nonmerit factors like race color religion sex (gender) mental/physical disability and age into account for purposes of recruitment hiring and development. Key Skills Routing Protocols,SAAS,System Design,Computer Networking,Visio,IP Networking,Autocad,Budgeting,Project Coordination,Document Management,Sales Support,Troubleshooting Employment Type : Full Time Experience: years Vacancy: 1