Audiovisual (AV) Technician at PenBay Technology Group

Full-timeDescriptionCome join the PenBay team as a full-time AV Technician! As a full time employee we offer PTO Health benefits and employer contributed 401K. This position requires a current Secret Clearance and be able to obtain a Top Secret security clearance.!!Job Summary: The Audiovisual (A/V) Technician will operate and maintain all audiovisual (A/V) and information technology (IT) equipment at the Davis Conference Center (DCC) to ensure fully mission-capable status. The technician will support a variety of events including high-profile conferences meetings and presentations ensuring seamless operation and impeccable customer service.Duties and ResponsibilitiesSetup and Operation:Setup and operate A/V equipment including microphones sound speakers video screens projectors video monitors connecting wires and cables sound and mixing boards and related electronic equipment for events meetings conferences presentations and news conferences.Ensure all A/V and IT equipment is tested and ready at least one hour before events start.Provide Secure Video Teleconferencing (SVTC) services.Configure and operate control systems lighting and sound systems.Maintenance and Troubleshooting:Perform preventive maintenance inspectionsTroubleshoot and resolve equipment malfunctions efficiently ensuring minimal disruption to events.Maintain and update equipment inventory and provide technical data and system drawings for SVTC system accreditation.Customer Service:Deliver flawless customer support and service for each event.Respond to Priority 1 events within 5 minutes Priority 2 events within 10 minutes and resolve issues accordingly.Assist customers with A/V equipment operation and provide training as needed.Collaboration and Coordination:Work closely with conference project officers to determine presentation requirements and support needs.Coordinate with IT and other support personnel to ensure all technical aspects of events are covered.Maintain effective communication with DCC staff and leadership regarding event support and security matters.Documentation and Reporting:Prepare and submit equipment status reports activity reports and conference after-action reports.Maintain compliance with security requirements including managing access to classified information and systemsKey Skills:Professional and courteous customer service.Strong organizational and time-management skills.Effective communication both verbal and written.Ability to work collaboratively in a team environment.Adaptability to changing event requirements and prioritiesMust possess a current Secret Clearance and be able to obtain a Top Secret security clearance.RequirementsExperience and Qualifications:Minimum 3 years of successful experience in professional/commercial A/V systems implementation operations and maintenance.Strong knowledge of event management practices and audiovisual technology.Excellent troubleshooting skills and the ability to work under pressure.Proficiency with Hirsch Velocity Software and managing Hirsch Security System.Security certification preferred.Physical fitness to lift 50-80 pounds stand walk and navigate tight spaces.Special Requirements:Must possess a current Secret Clearance and be able to obtain a Top Secret security clearance.Must be available to work during extended hours weekends and holidays as needed.Commitment to maintaining high standards of performance and professionalism.Salary Description$55000.00Required Experience:IC Key Skills Engineering Support,MAC,Hydraulic,General Services,Ado,Health Education Employment Type : Full-Time Experience: years Vacancy: 1