AudioVisual & IT Tech Support (00245) at DHRM

Title: Audio/Visual & IT Tech Support (00245)State Role Title:Info Technology Specialist IIHiring Range: $55000 - $65000Pay Band: 5Agency: The Library of VirginiaLocation:The Library of VirginiaAgency Website:Recruitment Type: State Employee Only - EJob DutiesThe Library of Virginia is seeking to provide LVA staff and external users with audio/visual support for presentations programs and other facility and online uses. Support the recording of videos and podcasts as well as social media events usage for LVAs digital production studio. All AV equipment including cameras projectors microphones speakers and any other equipment and associated software will be addition other support including installation configuration troubleshooting user support documentation and one-on-one ad hoc staff training will be required as well as desktop hardware software and peripheral support as needed including user helpdesk tickets. Support IT staff related to agency security requirements documentation and vulnerability scans/mitigations.Minimum Qualifications-Considerable working knowledge of audio/visual equipment video design and production techniques. Knowledge of Crestron AV equipment and Clickshare a plus.- Considerable working knowledge of the principles and application of audio/visual instruction methods.- Considerable working knowledge of computer equipment and software.- Considerable working skills in configuring operating and maintaining audio/visual and peripheral equipment.- Considerable working skills in supporting computer systems and software.- Considerable knowledge of security policies and requirements.- Strong interpersonal skills and ability to work with others in a courteous manner and as a member of a team.- Ability to organize schedule and manage audio/visual services for events and programs.- Ability to communicate effectively orally and in writing.- Ability to deal effectively with internal and external users.- Ability to rapidly adapt to a constantly changing environment.- Ability to work independently.- Ability to manage time and multiple priorities effectively.- Ability to troubleshoot and research technical issues.- Ability to explain troubleshooting steps and how-tos in an appropriate manner with. regard to a users technical abilities.- Ability to meet the public and interact with co-workers in a cordial and efficient manner.Additional Considerationsn/aSpecial InstructionsYou will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.The selected candidate must be able to work a flexible schedule to include working in the evening to provide support for special events. State employees who have been affected by Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) must submit the card BEFORE the closing date for this position. The card may be scanned and attached to the application or faxed to . Please include your name and the position number of the fax cover sheet. AMERICORPS PEACE CORPS AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY. All applicants are subject to a background investigation. The investigation may include: fingerprint checks (State Police FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks requested by the hiring authority. The Library of Virginia is dedicated to recruiting supporting and maintaining a competent and diverse work force. Equal Opportunity EmployerContact InformationName: Marjorie McGregorPhone: Email: In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process. Key Skills Routing Protocols,SAAS,System Design,Computer Networking,Visio,IP Networking,Autocad,Budgeting,Project Coordination,Document Management,Sales Support,Troubleshooting Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 55000 - 65000