Auto Customer Service Advisor/Store Manager in Training Covington at Grease Monkey Covington

Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementTraining & developmentVision insurance Come be part of a Growing company as a Customer Service Advisor/Manager-In Training! We own 5 SpeeDee Oil Change & Auto Service and Grease Monkey locations in Baton Rouge, Kenner, Metairie and Covington.We Specialize in:10 Minute Oil ChangeLow Price Tire GuaranteeFull Mechanical RepairBENEFITS:Salary PLUS Weekly COMMISSION/BONUSESWe pay Weekly!!Fantastic Happy TEAM and Environment5 Day work week. NEVER open on Sundays Benefits/Perks:Growth OpportunitiesLocally Owned and OperatedSafety You can TrustMedical/Dental/Vision/LifeTraining and ASE Certification Competitive salaryExcellent work environmentTools ProvidedOpportunities to move into management and district managementWe'll train you to be a store manager. Call or Text today! All contacts with us are strictly confidential so you have everything to gain!Position OverviewThe Customer Service Advisor/Store Manager in Training is preparing to be a store manager which includes for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. This is a working sales position. This positions focus is to grow sales of the store. This position requires experience changing oil, installing tires and selling auto services to customers. Heavy interaction with customers is required. Its a working sales position. The more you sell, the more you make and the faster you can become a store manager.Store managers make $75k to $100k.Responsibilities:Center Sales & ProfitabilityEmployee ManagementCustomer RelationsEmployee Supervision and ManagementThe Center Manager is responsible for the direct supervision of all employees of the center. Duties include:Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as requiredProvide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock usePrepare payroll each pay periodMaintain accurate and complete employee filesCenter OperationsEnsure proper execution of all activities in the service baysPrint and monitor daily, weekly, and monthly sales and inventory reportsMonitor cash register functions and credit card handlingMaintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)Perform daily close-out procedurePrepare weekly and monthly paperworkMonitor inventory, place appropriate orders, and perform accurate monthly inventory countsEnsure cleanliness and appeal of entire siteMaintain safe working environmentMaintain physical plant, tools, equipment, inventory, supplies, and personal propertyQualificationsSkills: Business Management, Employee Relations, Customer Service, Intermediate Computing skillsBasic literacy (ready, writing, math skills); Verbal communication skillsAbility and licensed to operate motor vehicles; Ability to properly use mechanical hand toolsPrevious experience managing a retail automotive center or equivalent related business required Auto Mechanical skillsWorking ConditionsEnvironment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.Benefits/PerksDiscounted Services for EmployeesFlexible HoursOpportunities for Advancement