Automotive Assistant Manager, Automotive Technicians, and Automotive General Service Technicians at Monro, Inc.

Responsibilities:ASSISTANT AUTOMOTIVE STORE MANAGERHourly Range: $20.00 - $24.00 Based on experience This role is eligible for Monthly and Quarterly bonus payouts The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monros performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests through effective communication of vehicle issues and proposed solutions as well as consistently meeting guest expectations for time commitments and quality.  Responsibilities: Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs Help achieve Monros sales goals by properly informing and recommending tire and service products and sales promotions. Attend to all guest needs in areas of sales service complaints and adjustments. Build guest relationships to maximize customer satisfaction loyalty and retention. Assist technicians in conveying repair and service needs to guests. Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. Assist with inventory management to include the oversight of pulling of tires and parts unloading and stocking inventory. Provide direction and oversight to other technicians and assist where needed with services/repairs. Assist in organizing the stores workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation. Understand and adhere to company policies and procedures Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  Perform Store Manager functions as business needs dictate. Perform other duties as assigned and required by direct supervisor. Automotive Technician:Hourly Range: $20.00 - $22.00 per hour Based on experience $28 - $38 Flat Rate. - Based on experiencePerform basic vehicle diagnostics and identify required repairsComplete Monros Courtesy Inspection process on every customer vehicleAssist in inventory management and general store dutiesPerform services in accordance with Monros safety standards and proceduresTest drive vehicles following company policy and local traffic lawsMaintain technical knowledge through required Monro University trainingOperate and maintain equipment safely according to manufacturer guidelinesPerform other duties as assignedGeneral Service TechnicianSalary Range: $18.00 - $20.00 per hour based on experience.  This role is also available for additional incentives. The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.  Qualifications : Automotive Assistant ManagerHigh school or GED equivalent.2 years of automotive and sales experienceValid Driver LicenseAbility to work with hands overhead stand for long periods and lift 50 lbs.Excellent communication skills and basic algebra to calculate figures and amounts such as discounts interest commissions proportions and percentages.Guest and team focused mindset Automotive Technician High School Diploma or equivalent. Automotive training including basic car maintenance and repair or the equivalent combination of education and experience. ASE certification and State Inspection license (where applicable) preferred. Must possess a current valid drivers license and have a satisfactory Motor Vehicle Report (MVR)and have the ability to operate customers vehicles to conduct test drives. Required to own a basic set of tools or participate in Monros tool purchase program. Note: Monro conducts criminal background checks for positions with security and/or financial responsibilities in accordance with applicable laws. No applicant will be automatically disqualified due to a criminal record.General Service TechnicianHigh School Diploma or equivalent is preferred. Must possess a current valid drivers license and have a satisfactory Motor Vehicle Report (MVR)and have the ability to operate customers vehicles to conduct test drives. Additional Information : Benefits Performance based incentives Paid vacation and holidaysfor Full-Time Teammates Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses where applicable 401keligibility immediately upon hire Direct Deposit Employee Discounts Healthcare Vision and Dental for Full time teammates Employee Access Perks Career Advancement Opportunities   Your next Destination!Growth Opportunity: At Monro were committed to helping our teammates grow their career through the combination of coursework demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training company sponsored certifications as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.Monro Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.Remote Work : NoEmployment Type : Full-time Key Skills Sales Experience,Mechanic Experience,Customer Service,Dealership Experience,GM Vehicles,Management Experience,Upselling,Auto Service Management,Automotive Repair,Computer Literacy,Leadership Experience,Automotive Service Experience: years Vacancy: 1