Automotive "Bench" Service Advisor – Plainfield, IL Area at GreatWater 360 Auto Care

Full-timeDescriptionAbout the RoleAre you passionate about delivering exceptional customer service and supporting automotive teams GreatWater 360 Auto Care is seeking a Bench Service Advisor to join our growing team. This unique role travels between shops in the district to assist with staffing needs and ensure smooth operations. When not assigned to another shop youll work from your home shop.As a Bench Service Advisor youll create a memorable experience for every customer build trust-based relationships and collaborate closely with technicians and service managers.Company: GreatWater 360 Auto CarePay: $18 - $25 per hour plus districts average monthly bonusLocation: Plainfield IL and surrounding district shopsWhat Youll DoTravel to shops in the district to fill in for staffing gaps (PTO absences etc.)Greet customers warmly and assist with questions in the waiting areaAnswer phone calls promptly and professionallyManage vehicle workflow track repairs and update work ordersCommunicate clearly with technicians and service managersBuild estimates obtain customer approvals and process paymentsPerform road tests as neededSupport shop operations with tasks like shuttling customers picking up parts or other duties as requiredTrain new Service Advisors when neededWhat Were Looking ForHigh school diploma or GED1 years experience as a Service Advisor or similar roleStrong customer service and sales skillsAbility to multitask in a fast-paced environmentBasic computer skills (Microsoft Windows)Valid drivers license and clean driving recordAbility to lift up to 50 lbs and stand for extended periodsFlexible schedule (may include evenings and weekends)Mechanical knowledge is a plus!Benefits & PerksMedical Dental Vision plans (Blue Care Network or Blue Cross Blue Shield options)401(k) with company match (after 90 days)Health Savings Account matchPaid Time Off (front-loaded annually)Basic Life & AD&D coverageEmployee Assistance ProgramVoluntary benefits (Life Disability Accident Critical Illness)Training Tuition & ASE ReimbursementPaid Parental LeaveTeammate Discounts (50% off labor parts at cost 5%)Learn to Earn Program for career growthWhy Join UsAt GreatWater 360 Auto Care we believe in teamwork growth and creating a positive experience for both customers and employees. If youre ready to take your career to the next level and enjoy variety in your work wed love to meet you!Apply today and become part of a team that values your skills and ambition!Salary Description$18 - $25/HR districts average monthly bonusRequired Experience:Unclear Seniority Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 18 - 25