Automotive Service Advisor at Brakes Plus

The Automotive Service Advisor reporting to the Store Manager will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing team members executing store processes while ensuring that we continue to provide an industry leading customer experience.Primary Responsibilities include (but are not limited to):Directly works with customers in areas of sales service customer opportunities adjustments etc.Creates a highly motivated team environment/climateSupervising technicians and service personnel planning and scheduling their duties assigning work and following up on completion of assignmentsCoaching service department teammates on all operational issuesWorking directly with customers in areas of sales service customer opportunities adjustments etc.Evaluating performance and productivity of all service department personnelManaging parts inventory and outside purchases as well as updating and restocking all in-house parts when neededEnsuring store safety including the use of and maintenance of safety equipmentEnsuring equipment/hardware layout and positioning within the service departmentSupervising shop area equipment and teammates for compliance with company safety procedureEnsures that proper inspections are being conductedQualifications : We are looking for:Outstanding leadership and store management skillsAbility to work in a fast-paced work environmentHighly organized and detail-oriented with the ability to mentor others in a manner that ensures efficiencyExcellent verbal and written communicationAbility to develop professional relationships with customers and team membersMinimum of 2 years experience in a Service Advisor/Writer roleProven track record of exceeding business objectivesAbility to work efficiently both individually and as part of a teamSolid knowledge of basic OSHA lawsValid drivers license Additional Information : Compensation: $40000- $60000 annual salaryBenefits: Brakes Plus provides a large selection of benefits that help protect the health wealth and well-being of you and your family. This comprehensive benefits program helps you create the best benefits program to fit your needs and lifestyle. This includes: Medical Dental Vision Life Insurance 401 (K) Retirement Plan Employer Paid Short- and Long-Term Disability Insurance Paid Time Off (Vacation/Personal) Paid Bereavement and Paid Holidays. All information will be kept confidential according to EEO guidelines.Work Opportunity Tax Credits Brakes PlusBrakes Plus participates in the Work Opportunity Tax Credit (WOTC) program which ADP administers on behalf of the company. Please follow the steps listed below to screen for the WOTC program.  We appreciate your cooperation. Applicant InstructionsOpen   answer each question to complete the voluntary screeningEligible applicants will be asked to Electronically Sign and click Submit to complete the screeningIneligible applicants will be asked to click Submit to finish the screening; You will not be asked to electronically signRemote Work : NoEmployment Type : Full-time Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Experience: years Vacancy: 1