Automotive Service Advisor at Land Rover Louisville

Germain Land Rover LouisvilleAutomotive Service AdvisorLouisville KYAt Germain our mission is to attract develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason one customer at a time.As a Service Advisor you will own thecustomer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status repairs and diagnostics. Well-versed in product offerings inventory needs technician scheduling and customer service.Responsibilities:Answerservice calls set and confirmappointmentsWriterepair ordersAct as a liaison between the technician and customerAssistyour client through the service process.Collaborate with various team members for loaner availability proper warranty processing and disclosureQualifications:At least 2 years ofexperienceStrong record of positive customer satisfaction resultsOrganized and friendly personalityFantastic communication skills with your customersProfessional personal appearanceTeam oriented and self-motivatedAble to work with little supervisionClean driving recordGermain Offers:Comprehensive Coverage & Health Dental and Vision Insurance401(k) Savings Plan with Employer MatchPaid Vacation/Company HolidaysCompetitive Wage PlansOngoing Professional Development and Internal PromotionsCompany Outings and ActivitiesEmployee DiscountsWhether youre an industry veteran or looking to begin your career in the exciting fast-paced world of automotive retail well provide you with the tools training and opportunities to help you succeed.For immediate consideration visit us at.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.Required Experience:Unclear Seniority Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1