Automotive Service Advisor at Rhinelander Auto Group

Job SummaryRhinelander Auto Group is located in northern Wisconsin serving the Northwoods area and its surrounding communities. We are a full-service ChevyGMC Cadillac and Toyota dealer whose vision is to be so effective that we are able to be helpful to others. We sell new and used vehicles auto parts accessories and provide full automotive services such as quick lube and detailing. Rhinelander Auto Group has a great history of providing world class service to our guests in addition to offering excellent career opportunities for sharp and energetic people in the order to attain an industry leading staff we offer paid training the latest tools and technology a great culture and opportunities for advancement. As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.BenefitsHealth Insurance with HSADental InsuranceVision InsuranceLegal/ID ShieldLife Insurance (Employer paid to $30000)401k and/or Roth MatchAssurity Supplemental InsurancePaid TrainingPaid VacationPaid HolidaysPositive Work EnvironmentFlexible Work ScheduleResponsibilitiesOversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandledEnsure that the daily inventory of technicians time is consistently sold to service customers.Distribute work between technicians efficientlyREQUIREMENTS:Organized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional well-groomed personal appearance.Clean driving recordWilling to submit to a pre-employment background check & drug screenWe are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. We are committed to providing a safe drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid drivers license and have a satisfactory driving record.Required Experience:Unclear Seniority Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1