Automotive Service Advisor at Veero Ford & CDJR of Morris

Automotive Service AdvisorLocation: Veero Ford & Chrysler Dodge Jeep Ram Morris MNAbout Veero Ford & Chrysler Dodge Jeep RamAt Veero Ford & Chrysler Dodge Jeep Ram we believe that a great customer experience starts with great people. Our dealership is process-driven family-oriented and built on respect accountability and teamwork. We coach and support our employees daily providing ongoing training and opportunities for professional growth.Whether youre starting fresh or looking for a better quality of life Morris Stevens County and Pope county is a place you can put down roots and truly feel at home. Even though were based in a small town we offer big-city opportunity and a supportive close-knit environment.Relocation assistance may be available for qualified candidates and can be discussed during the interview process.Job Type & ScheduleJob Type: Full-timeSchedule: Monday to Friday occasional Saturdays as neededWork RequirementsAbility to Commute: Morris MN (Required)Work Location: In personJob DescriptionVeero Ford & CDJR of Morris is seeking an Automotive Service Advisor to join our growing service department. This role is ideal for someone with a passion for customer service and strong attention to detail. As a Service Advisor youll act as the main point of contact between customers and our service technicians ensuring all repairs are communicated clearly accurately and efficiently.This position requires excellent communication organizational and follow-up skills to help maintain a smooth and customer-focused service experience.ResponsibilitiesGreet customers promptly and professionally as they arrive in the service laneListen to customer concerns and document repair requests accuratelyCreate and manage repair orders providing clear cost and time estimatesCommunicate effectively with technicians and update customers throughout the repair processVerify that completed work meets dealership and customer quality standardsHandle warranty documentation and approval submissionsFollow up with customers post-service to ensure satisfactionMaintain an organized work area and uphold a positive professional dealership imageQualificationsKnowledge of vehicle systems and general automotive repair processesExcellent communication and interpersonal skillsStrong attention to detail and ability to multitask in a fast-paced environmentCustomer-focused mindset with problem-solving abilityProficiency in computers and dealership management softwareValid drivers license and clean driving recordWhy Join Veero Ford & Chrysler Dodge Jeep RamFamily-oriented dealership culture with long-term career potentialSupportive leadership team that values development and teamworkModern facility with up-to-date tools and technologyOpportunities for continued education and brand trainingBenefitsCompetitive pay based on experience and performanceHealth dental and vision insurance401(k) plan with company matchPaid time off and holidaysPaid training and certification opportunitiesEmployee vehicle purchase programCareer advancement and long-term stabilityEqual Opportunity Employer StatementVeero Ford & Chrysler Dodge Jeep Ram is an Equal Opportunity Employer. We are committed to fostering an inclusive respectful workplace free from discrimination or harassment based on race color religion sex national origin age disability veteran status sexual orientation gender identity or any protected characteristic.Required Experience:Unclear Seniority Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1