Automotive Service Advisor Writer | Weekends Off | Round Rock at Christian Brothers Automotive

Job Title:Automotive Service Advisor / WriterLocation:  Round RockJob Overview:As an Automotive Service Advisor / Writer with Christian Brothers Automotive you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle because of these reasons you play a large role in building relationships with our customers.  Service Advisors have the responsibility of taking our customer through the entire repair process keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.Responsibilities include but are not limited to:Greet every customer that enters our facility with hospitality and respectPresent the best solution to properly repair our customers vehicle in a way that is easy for them to understandManage the stores workflow in an effective and efficient mannerConsistently and effectively sell our services without jeopardizing honesty and integrityMaintain a positive attitude and team atmosphere at all timesCommunicate on the phone in a clear professional mannerBuild long-term relationships between the store yourself and the customerDirects coordinates and participates in performing customer service activitiesShuttle customers as needed in CBA branded vehicleEnsure that all repairs are performed to proper specifications.Work together as a team and assist other employees as needed.Other duties as assigned.Qualifications : Qualifications:Current drivers licensesDriving record acceptable to our current insurance carrierProficiency in Windows based computer software and automotive store applications (Tekmetric preferred)5 years experience in an Automotive Service Write/Advisor/Sales roleProven track record in sales success/close ratioPhysical Requirements:Being dependable and reliable for a position that is scheduled for Monday Friday 7am 6pmBeing on your feet the majority of the workday (standing walking coordinating parts etc.)Occasionally lifting and carrying objects over 50 lbs.Keeping a brisk work pace in a high-volume environmentAdditional Information : Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency integrity and a philosophy of people first. All 270 CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload free training full-time live technician support and access to our private Technician Assistance Center.All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice At-will employment practices.Remote Work : NoEmployment Type : Full-time Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Experience: years Vacancy: 1