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Nimnicht Management Company

Automotive Service Shop Foreman at Nimnicht Management Company

Nimnicht Management Company Jacksonville, FL

Job Description

AUTOMOTIVE SERVICE SHOP FOREMANDescriptionWe are proud to announce that the Nimnicht Family of Dealerships is looking for an experienced results-focused Service Shop Foreman for our Chevrolet dealership. This role plans organizes leads and controls the flow of work through the service department in a professional timely manner while ensuring quality repairs at a fair cost to the customer.What We Offer:Medical Dental Vision InsuranceDisability Insurance401(k) with company matchOnsite restaurant serving homemade breakfast & lunch for both customers and employeesClosed SundaysShort & long term disabilityPaid trainingPaid vacationCompany paid life insuranceGreat work environmentFamily-oriented work environment with flexible hoursRequirements:Aids in Recruiting hiring and motivates qualified service technicians.Assists technicians in developing their skills.Understands keeps abreast of and complies with federal state and local regulations that affect service operations such as hazardous waste disposal OSHA Right-to-Know etc.Understands and ensures compliance with manufacturer warranty and policy procedures.Ensures that all department employees receive appropriate manufacturer training.Provides input to Service Manager for regular performance reviews for all technicians in accordance with dealership guidelines.Ensures that all repairs are assigned to technicians in an equal and fair manner.Provides technical support for technicians when necessary.Ensures repairs are charged out correctly.Checks progress of each repair order throughout the day.Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.Road tests vehicles to quality-check work performed.Accounts for all documents; ensures that none are missing and all are processed correctly.Establishes and maintains customer follow-up program to confirm satisfaction with the service experience.Handles all customer complaints within 24 hours informing other managers as appropriate.Manages department performance using tools such as the daily operating control (DOC) efficiency and productivity control comeback reports warranty reports telephone surveys and monthly forecasts.Monitors technicians daily productivity reports and corresponding payroll records.Monitors shop condition including cleanliness safety and the condition of shop equipment. Reports problems to the service manager or dealer.Ensures the proper care storage and inventory of special tools.Keeps abreast of new equipment and tools available and recommends purchases.Fills in for service advisor and dispatcher when necessary.Attends managers meetings as requested.Strives for harmony and teamwork within the department and with all other departments.Maintains safe work environment.Maintains professional appearance.Qualifications:Previous Dealership experience is a huge plusHigh School Diploma or equivalentMust have a valid drivers licenseGood communication skillsPay commensurate with qualifications and experience Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full Time Experience: years Vacancy: 1

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