Automotive Service Writer at Ralph Sellers Chrysler Dodge Jeep RAM

Job DescriptionJob DescriptionService WriterRalph Sellers Motor Company is one of the fastest growing dealerships in Louisiana and we strive to offer customers an outstanding service experience during visits. Professional attitude and great customer service is a must.Job Responsibilities:Greeting and welcoming customers to the service departmentListening and documenting customer interests and concernsPreparing repair orders in the systemPresents a menu of recommended maintenance and additional services to every client Verifying warranty and service contract coverageCommunicating with management and techniciansProviding updates to the customer on the status of their vehicleDelivering the vehicle to the customer and explaining work completedDeveloping a rapport with customers to build a repeat customer baseReplies to voice and e-mail messages in a timely manner where either internal or external clients are concernedKeeps Service Manager informed of all problems and potential problems involving clients, repairs, and equipment Asking the customer for feedback on our performance and maintain required CSI ratingsBenefits:Competitive pay based on individual production401(k) Options with Employer ContributionsOpportunities for AdvancementPaid Vacation, Medical, 401k, etc.Industry leading technologyQualifications:Work ethicCollege degree/equivalent or sales experience or customer service experienceFocus on quality customer serviceStrong communication skills and phone etiquetteAbility to multi-task and solve problems in a fast-paced working environmentBasic computer knowledge and skillsWe are a new Chrysler Dodge Jeep Ram Hyundai & Used Car Dealer in Gonzales, Serving the Greater Baton Rouge area. At Ralph Sellers Motor Company, we strive to offer all of our guests the highest level of courtesy, professionalism, knowledge and honesty. As a family-owned and operated business for the past 40 years, we strive hard to make sure every one of our guests feels completely satisfied.All applicants must be able to demonstrate ability to pass pre-employment Contact Shane Vines at 225-529-1665, apply in person or apply online. Apply Online:  14215 Airline Hwy Gonzales, Louisiana 70737