Automotive Warranty Administrator at Patterns india

Role: Automotive Warranty Administrator Location: Richmond VA Shift: Mon - Fri 8 hour Shift Type: Can work remote after training Job Responsibility: Working as part of the warranty team to initiate process and close warranty claims in the most efficient and cost-effective manner Communicating with repair facilities vendors and customers via phone email and IM to process claims Utilizing specific customer and vendor guides to meet each of their respective needs Negotiating and paying warranty claims once complete Developing relationships with vendors warranty teams Making pre-install calls to technicians to provide part-specific installation guidelines We offer competitive benefits including paid time off health insurance for employees and 401K with match. Pre-COVID this was an office position; now however full-time remote work is an option after training. Benefits: Employee assistance program Flexible spending account Health savings account Key Skills OEM,Customer Service,Organizational skills,Algebra,Computer Skills,Dealership Experience,Mechanical Knowledge,Service Writing,Filing,Administrative Experience,Automotive Service,Writing Skills Employment Type : Full Time Experience: years Vacancy: 1