BDC Agent at Doug Smith Subaru

Doug Smith Autoplex isnt just a great place to workwe also offer amazing benefits! Were looking for a full-time Business Development Center (BDC) Service Agent to join our team.We offer:Medical Dental and Vision BenefitsHealth Savings Account401(k) with Company MatchPaid Time Off (after first year)Life and AD&D InsuranceShort-Term Disability InsuranceHoliday Pay (if applicable)Employee DiscountsNo-Cost Debt-Free College Degree ProgramResponsibilitiesRespond promptly and professionally to incoming customer inquiries via phone email and chat.Conduct outbound calls to follow up on leads schedule appointments and maintain customer relationships.Provide accurate information about our vehicle inventory services and promotions.Maintain detailed and organized customer records in our CRM system.Collaborate closely with sales and service teams to ensure a seamless customer experience.RequirementsExcellent verbal and written communication skills.Be 18 years of age or olderHave a clean driving record and a valid drivers licenseBe available to work full-time including SaturdaysStrong organizational skills with attention to detail.Ability to manage multiple tasks and prioritize effectively.Proficient with computer systems and CRM software.Previous experience in automotive or customer service roles is a plus but not required.About the CompanyDoug Smith Subaru is a well-established dealership located in American Fork UT known for its commitment to customer satisfaction and quality service. We pride ourselves on creating a welcoming environment for both customers and employees fostering teamwork and professional growth.Doug Smith Subaru is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.Required Experience:Unclear Seniority Key Skills Computer Science,Continuous Integration,Fraud,Intake Experience,Law Enforcement,Usability,Analysis Skills,Computer Forensics,Driving,Teaching,Counterintelligence,Sass Employment Type : Full-Time Experience: years Vacancy: 1