Bdc Manager at Werner Hyundai

BDC Manager Lead From the FrontHigh-Volume Hyundai DealershipWe dont need another manager. We need aleader.The RoleYoull own our BDC operation from the ground up. This means taking calls yourself setting the standard and building a team that crushes goals every single day. Youll lead a small focused team of BDC reps in a fast-paced high-volume environment where every call matters and every lead counts.This isnt a desk job. Youre on the phones coaching in real-time and working hand-in-hand with sales service and management to maximize every opportunity that comes through our doors.What Youll DoLead by example Take incoming calls and work leads alongside your teamDrive performance Own BDC metrics: conversion rates appointment sets show rates and contact attemptsTrain and develop Coach your reps daily to improve their phone skills objection handling and closing techniquesCollaborate across departments Partner with sales and service to ensure seamless customer handoffsManage workflows Optimize lead response times and follow-up processes in our CRMHold your team accountable Set clear expectations and celebrate winsWhat You BringRequired:2 years of automotive BDC experienceProven track record as a high performerStrong phone skills and negotiation abilityCRM proficiency (Drive Centric experience is a major plus)Ability to thrive in high-volume fast-paced environmentsWeekend availabilityThe Intangibles:Leadership presence your team follows because they respect you not because they have toCompetitive drive you hate losing more than you love winningAccountability you own results good or badEnergy you bring it every dayWhat We OfferCompetitive compensationHealth dental and vision insurance after 30 days of employmentEmployer paid life InsuranceSupplemental life disability cancer and accidental benefitsPTO Paid Bereavement401(k) retirement plan with employer matchOpportunity to build and lead a winning teamHigh-volume store with consistent trafficSerious Candidates OnlyIf youre looking for a clock-in clock-out management gig this isnt it. If youre ready to lead a team crush goals and make an impact every single day lets talk.All candidates subject to background check drug screening and valid drivers license verification.Equal Opportunity EmployerRequired Experience:Manager Key Skills Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management Employment Type : Full-Time Experience: years Vacancy: 1