BDC Service RepCall Center at Lexus Escondido

Do you love helping customers and have great phone skills Would you want to work in a position with serious potential for growth in your career Look no further! Lexus Escondido is seeking an experience Customer Service Professional to help with booking Service appointments over the phone! Join our culture of excellence and reap our generous benefits!What we offer:Excellent company cultureAdvancement opportunitiesMedical Dental and Vision plansCompany-paid Life Insurance401(k) savings plan with company matchPaid vacationTuition reimbursementMajor Essential Duties:Promptly and professionally answer multiple inbound calls with the number one goal being to provide anexceptional guest experienceand to schedule a solid and specific service reservation with the service team.Provide clients with information pertaining to current service offerings.Proactively contacting clients to remind them of scheduled reservations rescheduling missed reservations and politely reminding clients of due & overdue services.Keep current with service specials all direct mail pieces and recall notices from the manufacturer.Other duties as assigned.QualificationsValues that align with our core principles: Integrity Teamwork Innovation Respect and Excellence23 years of customer service experience or equivalent combination of education and trainingStrong customer relations skills with the ability to understand and respond to customer inquiriesClear and professional verbal and written communication skillsProfessional appearance and demeanorWe are an EOE/M/F/D/V Employer and support a drug free workplace. Key Skills Hp Unix,Administration & Operation,Ado,IT Security,Management Administration Employment Type : Full-Time Experience: years Vacancy: 1