Bellperson Embassy Suites by Hilton Crystal City at Hilton

TheEmbassy Suites by Hilton Crystal City National Airport is looking for a Bellperson to join their guest services team! This beautiful 269-suite hotel is less than two miles from Reagan National Airport within a mile of the Pentagon City Crystal City Shops and the Pentagon City Metro station.The ideal candidate for this position will have previous hospitality experience a warm and friendly personality and strong work ethic. Shift Pattern: candidates should be available to work morning and evening shifts between the hours of 7 am and 11 pm any day of the week/weekends/holidays as neededPay Rate: $18.91 per hourThe Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:Access to your pay when you need it through DailyPayMedical Insurance Coverage for you and your familyMental Health ResourcesBest-in-Class Paid Time Off (PTO)Go Hilton travel discount programSupportive parental leaveMatching 401(k)Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discountDebt-free education: Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)Career growth and developmentTeam Member Resource GroupsRecognition and rewards programs*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.What will I be doingAs a Bellperson you would be responsible for transferring and storing luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:Greet and escort arriving and departing guests to and from their accommodationsRetrieve and transport guest luggageInspect guest rooms and acquaint guests with these rooms and their featuresRespond to guest inquiries and requests in a timely friendly and efficient mannerOrganize and store luggage as needed according to guidelinesEnsure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departmentsEnsure messages and faxes are regularly delivered throughout the dayAssist with room moves special luggage deliveries and/or pulls and attend the main lobby and front door as neededDrives property-designated vehicles to and from guest destinations such as guest room or local airport as neededAssist in the maintenance appearance and functionality of equipmentWhat are we looking forSince being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:Hospitality - Were passionate about delivering exceptional guest experiences.Integrity - We do the right thing all the time.Leadership - Were leaders in our industry and in our communities.Teamwork - Were team players in everything we do.Ownership - Were the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for HiltonHilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!EOE/AA/Disabled/Veterans Employment Type : Full-Time Experience: years Vacancy: 1