Benefits and Eligibility Specialist I at State of Wyoming

Description and FunctionsOpen Until FilledGENERAL DESCRIPTION: Provides overall case management for economic assistance information and referral cases as assigned. Provides information and refers individuals and families to programs and resources including self-sufficiency and/or self-responsibility and ensures safety and protection. Join the DFS family and support Wyoming families!The Wyoming Department of Family Services work centers around three valuesSafe at home;Giving families opportunities for success; andSupporting the people who support the families.The State of Wyomings total compensation package is excellent and includes:Culture of public service and a commitment to work/life balanceComprehensive health dental and vision insurancePaid vacation sick leave FMLA and holidaysRetirement - Pension and 457B plans that help you build a secure futureMeaningful work that makes a difference for Wyoming communities and MUCH MORE!Working for the State of Wyoming it offers more than a paycheck. Human Resource Contact: ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.Provides support for economic assistance programs which may include TANF and food stamps etc.Determines eligibility for programs to assist individuals and families who meet the various income and asset guidelines within each of the programs.Provides benefits in a timely and accurate manner while collaborating with other state and community partners for the publics health and safety.Assists with audits to ensure compliance with state and federal requirements.Maintains computer databases and enters information.Conducts client interviews to determine eligibility.Maintains cases once approved.Maintains public relations with community referral agencies and others.Recognizes and provides intervention services for people in crisis.Trains new employees.Assists with hearings through written or verbal testimony or exhibits.QualificationsPREFERENCES:Preference may be given to applicants who are detail-oriented multi-task capable organized and able to prioritize; good communicators both orally and in writing and have customer service experience.KNOWLEDGE:Knowledge of effective interviewing techniques including attitudes behaviors and value judgments affects worker-client relationships.Knowledge of laws rules regulations policies procedures and manuals.Knowledge of community and governmental resources and programs and how to access them.Knowledge of agency computer systems and their application.Knowledge of general office procedures.Knowledge of state and federal criminal justice processes. MINIMUM QUALIFICATIONS:Education:Associates DegreeExperience:0-2 years of progressive work experience (typically in Benefits and Eligibility)OREducation & ExperienceSubstitution:2-4 years of progressive work experience (typically in Benefits and Eligibility)Certificates Licenses Registrations:NoneNecessary Special RequirementsNOTES:FLSA: Non-ExemptAll positions within the Department of Family Services will require a background information check including the taking of fingerprints which will be completed through the Wyoming Department of Criminal Investigation the Department of Family Services and the Federal Bureau of Investigation for every successful applicant.Supplemental Information049-Department of Family Services - Family AssistanceClickhere to view the State of Wyoming Classification and Pay Structure.URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.Required Experience:IC Key Skills Customer Service,Fmla,HIPAA,Microsoft Outlook,Benefits Administration,HRIS,Payroll,Employment & Labor Law,ADP,Human Resources,Phone Etiquette,Workday Employment Type : Full-Time Experience: years Vacancy: 1