Benefits Coordinator at Benefit Communication Insourcing

BCInsourcing strives to hire qualified people from a wide variety of backgrounds to expand our diversified workplace not just because its the best thing to do but because it makes our Company stronger. If you like to serve others and love being part of a dynamic team look no further.BCinsourcing a Lockton Companyis one of the nations leading benefit communication firms. Headquartered in Kansas City we provide customized benefit communication and administrative services directly to employees throughout the U.S. supporting our clients HR departments and their individual employees.The Benefits Coordinator supports our client in providing life-cycle benefit services to the clients Human Resources department and employees. The Coordinator builds business relationships with our client primarily in a face-to-face onsite environment operating at the clients workplace of operation. Responsibilities include employee communication and a range of client-specified benefit services.Location: This position supports The University of Kansas Health System. It is a hybrid role that requires at least one onsite day per week with the remaining days remote. During peak periods additional onsite days may be required.ESSENTIAL FUNCTIONS1. Represents BCInsourcing as an ambassador to The University of Kansas Health System by cultivating effective business relationships and maintaining rapport with all case partners and the clients employees2. Serves as a liaison between the clients Human Resources department employees BCInsourcing and benefit carriers3. Develop a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans and make client recommendations4. Provides a variety of benefit services; based on client needs duties may include (but are not limited to) the administration and support of: qualifying life events status changes dependent verification billing leaves of absence benefit enrollments and applications and varied assistance programs5. When applicable supports and responds to benefits communication inbox and/or contact center while meeting quality assurance standards set by the client and BCInsourcing6. Investigate and self-resolve benefit-related concerns including enrollment deduction billing and claim issues7. Responds to employee and carrier inquiries in a timely and accurate manner8. Accurately tracks employee services and client support in appropriate systems9. Performs all other duties as requested by BCInsourcingREQUIRED EDUCATION AND EXPERIENCEHigh School Diploma/GED equivalent and/or related work experience equivalencyProven experience operating in Microsoft Excel.Must have previous experience in HR/Benefits to be considered.Proven professional user experience operating in a HRIS payroll/benefit system or Client Relationship Management (CRM) systemProfessional experience demonstrating client service skills while multi-tasking and working with strict deadlinesDemonstrate self-driven outcomes with little supervisionProven professional experience following a step-by-step process while using deductive reasoning to produce positive outcomesPREFERRED EDUCATION AND EXPERIENCEWorking knowledge of benefit insurance products including core and/or voluntary benefit insuranceWorking knowledge administering leave of absence retirement health and wellness and/or financial wellnessTOTAL REWARDS SUMMARYPaid Training And Professional DevelopmentCompany Provided EquipmentMedical with HSA; Wellness Program/Gym ReimbursementDental and Vision PlansAdditional Voluntary Benefits100% Employer-Paid Benefits including STD LTD and Term Life & AD&D401k Plan with Company MatchPet InsuranceImmediate Paid Time Off AccrualImmediate Eligibility for 9 Company-Observed Paid Holidays Plus 4 More Floating HolidaysPaid Volunteer DayEmployee Referral Bonus ProgramStarting Hourly Range for This Position ranges between $21.63 - $24.03/hr.The base salary range represents the estimated low and high end of the salary range for this position. BCInsourcing takes into consideration a combination of the selected candidates skill set experience qualifications licensure and other job-related reasons as it relates to the position. At our Company generally an individual would not be hired at the top of the range of the role and compensation decisions are dependent on the facts and circumstances of each posting.Required Experience:IC Key Skills Sales Experience,Microsoft Office,Customer Service,Communication skills,Microsoft Outlook,Microsoft Word,Business Management,Benefits Administration,Microsoft Excel,Insurance Sales,Customer relationship management,Human Resources Employment Type : Hourly Experience: years Vacancy: 1 Monthly Salary Salary: 21 - 24