Benefits Representative (Thomasville) at Old Dominion Freight Line

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.Help employees understand the value and contents of their total benefits package (health, life, dental, vision, etc.). Answer questions and resolve issues related to employee benefits. Assist employees with timely enrollment of benefits. Ensure the benefit information in both internal and external benefits systems are accurate. Primary ResponsibilitiesAnswer questions from employees and managers regarding employee benefits in a professional, courteous, and prompt mannerAct as a guide to help employees understand the benefit options available and explain benefit offeringsResearch employee questions in both internal and external systems (I.e., payroll, online benefits administration)Enroll employees and their qualified dependents into ODFL benefit plans and follow up, as necessary, to obtain the proper documentationAssist with other benefits processes such as: terminating benefits, modifying benefit elections due to qualifying events, and adding new benefits within the appropriate timeframe, as defined by government regulations and ODFL plan documentsKeep meticulous records of benefits changes, scanning benefit documents into employees records, and run audit reports to verify accuracyWork with benefit providers/vendors to ensure employees and dependents are properly enrolled in various benefit plansRespond timely to phone calls and emails from employees and plan participants regarding benefit related questions and issuesParticipate in other projects as assignedJob QualificationsEducation:High School Diploma or equivalentExperience:2 years of direct experience in employee benefitsExcellent customer service skillsAbility to answer benefits questions clearly and accuratelyDemonstrated proficiency with Microsoft Office, SAP, AS400Excellent verbal and written communication skillsHighly organized and detail orientedUnderstanding of government regulations regarding employee benefitsWorking Days:Monday,Tuesday,Wednesday,Thursday,Friday,Working Shift:AM / PMWork Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:Great Health Benefits including a Zero premium medical plan for employee only coverageVision & DentalShort Term & Long Term DisabilityFlex Spending Accounts401k Retirement plan with company match and additional company annual discretionary match opportunityLife InsuranceWellness ProgramTuition Reimbursement for Drivers and TechniciansTraining and growth opportunities to build a careerWe prioritize our OD family of employeesAbility to advance through our promote from within philosophyNational Career Opportunities Available at our 260+ service centersOld Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).If you have questions regarding this posting or require assistance with the application process, please click here for contact information.