Benefits Technology Specialist II at Hub International Insurance

ABOUT HUB:In a rapidly changing world HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds largest insurance brokers our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.WHY CHOOSE HUBThroughout our network of more than 450 HUB offices in North America we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB we believe in investing in the future of our employeesandprovide continuous opportunitiesfor growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options thatarerooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfactionTHE OPPORTUNITY:The Benefits Technology Specialist II is responsible for Benefits Administration system configuration testing ongoing service annual renewal changes and presentation of the system to clients. The Benefits Technology Specialist partners with account service teams to support and exceed client expectations with the delivery of HUBs benefits technology solutions.**The ideal employee will be able to sit in any CA city**DUTIES & RESPONSIBILITIESConfigures and maintains HUB preferred Benefits Administration system for qualified clients based on client provided requirements.Tests new and existing system functionality to ensure accuracy of client system configuration with integration regression and acceptance test plans.Ensures all services are implemented according to established project plans and all client deliverables meet quality standards.Updates systems as requirements change each plan year or as needed throughout the plan year (this includes benefit class matrix requirements document rates permissions field options site text).Trains clients and internal account service team on the use of system and provides demonstrations as needed.Works with Employee Benefits producers to present HUB preferred Benefits Administration system to qualified clients and prospects.Maintains thorough understanding of all internal systems to respond to general and specialized client requests.Verifies technical reference information including user guides training manuals and system requirements are compliant accurate and up-to-date.Strong understanding of Affordable Care Act Reporting.Applies specialized expertise in ACA compliance exercising professional judgment on regulatory reporting approaches.Maintains regular interactions with clients to develop client relationship as well as advise of new product and service offerings and obtain feedback on performance.Provides resolution of client issues by researching and responding to questions and concerns about the use of HUB International products.Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes; Attends industry related continuing education training and courses.Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of dataExercises independent judgment in system design configuration and architecture decisions for Benefits Administration platforms.Develops testing strategies and makes authoritative deployment decisions using specialized technical expertise.Applies discretionary authority in project management establishing timelines standards and resource allocation.Independently analyzes regulatory and business requirements to determine system modifications and implementation priorities.Designs EDI API and 834 structures and integration strategies exercising independent judgment on technical specifications.Serves as subject matter expert developing specialized training and providing strategic consultation to clients and internal teams.Acts as technology advisor in business development independently evaluating client needs and recommending solutions.Manages strategic client relationships and independently resolves complex technical issues requiring advanced problem-solving.Exercises discretionary authority in documentation standards data integrity professional development and special projects.Knowledge of benefits-related compliance (HIPAA ERISA COBRA Section 125 FMLA interplay)Performs other duties and projects as assigned.QUALIFICATIONSHigh School / GED required; Bachelors degree preferred3-6 years related experience and/or training or equivalent combination of education & experienceLife & Health license preferredKNOWLEDGE / SKILLS / ABILITIESAbility to effectively and professionally communicate orally and in writing with internal and external customers.Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.Ability to write reports business correspondence and procedure manuals.Ability to effectively work with a team and coach others in developing their skills and abilities.Confidence and demeanor to effectively interact with all levels within the organization.Problem Solving: Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy.Strong knowledge of employee benefits products and services and how they are delivered to clients; knowledge of related legislation such as ACA COBRA and HIPAA.Computer Skills: proficiency with Microsoft Office Suite advanced skills in Excel; Project Management software and Database software preferred.Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations.Desire to learn and grow within the insurance industry.This position primarily involves remaining in a stationary position for the majority of the workday.The person in this position frequently communicates with colleagues and clients both in person and on the telephone; Must be able to communicate and exchange accurate information.Constantly operates a computer and other office productivity machinery such as a calculator copy machine and computer printer.The person in this position needs to occasionally move about inside the office to access file cabinets office machinery etcWHAT YOU BRING TO THE TABLE:You are perfect for this opportunity if youhold a high school diploma/GED (college degree strongly preferred)have at least 3 years of related commercial lines insurance experience within a brokerage environmentare currently licensed in good standinghave the confidence and demeanor to effectively interact with all levels within the organizationare computer literate -Microsoft Office Suite and OutlookThe expected salary range for this position is $25.00 to $38.00/hr depending on geographical location and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits and eligible bonuses equity and commissions for some positions.#LI-RS1 #LI-LW1WHY CHOOSE HUB:Throughout our network of more than 450 HUB offices in North America we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction.We are the perfectfit if you:Are seeking a progressive work environment at a rapidly growing organizationHave a desire to help others protect their futureHave an entrepreneurial spirit and are challenged by the opportunity to grow the businessAre focused on learning and development to enhance your industry knowledge and expertiseAre a self-starter willing to invest time and energy to learn the technical aspects of our businessBelieve in integrity and building success by developing relationships with othersHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations. The EEO is the Law poster and its supplement is available here at PolicyE-Verify ProgramLIKE US SO FARTake the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction. Apply online today!Are you a veteran Disabled We welcome ALL candidates and are proud of our wonderfully diverse employee population.Department Account Management & ServiceRequired Experience: 5-7 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: DiplomaHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.E-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.Required Experience:IC Key Skills Customer Service,Fmla,HIPAA,Microsoft Outlook,Benefits Administration,HRIS,Payroll,Employment & Labor Law,ADP,Human Resources,Phone Etiquette,Workday Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 25 - 38