Beverage Manager at Delaware Park Casino & Racing

• Recommends documents and issues discipline.
• Conducts interviews with qualified candidates.
• Ensures accurate record keeping, prepares, reviews, and analyzes reports.
• Responsible for direct supervision, evaluation, and training of staff.
• Responsible for scheduling and assignment of personnel as needed.
• Implements and conducts orientation, training, and evaluation programs for all personnel.
• Ensures the highest level of customer service in accordance with quality standards.
• Orders for outlets as needed, complying with set pars to ensure acceptable Food and Beverage costs.
• Implements merchandising techniques; keeps departmental labor costs on an acceptable level.
• Adheres to established Food and Beverage policies, labor regulations, and liquor laws.
• Relays all guest compliments and complaints as designated.
• Responsible for maintaining confidential employee records and making recommendations for promotions.
• Responsible for establishing and maintaining positive, fair, and consistent practices of all personnel.
• Maintains confidentiality regarding employee concerns and sensitive departmental information.
• Promotes outstanding internal and external guest relations.
• Performs all other duties as assigned.
• Promotes honesty and trust amongst the team.

• Three (3) to Five (5) years of restaurant management experience.
• Must have excellent written and verbal communication skills.
• Experience with P.O.S and PC Systems.
• Must possess a thorough working knowledge of front and back of the house policies and procedures.
• Must be able to stand or walk for extended periods of time.
• Must be able to work flexible schedules due to the needs of the business, including evenings, weekends, and holidays.

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