Bilingual Account Representative at LHH US

Job DescriptionJob DescriptionLHH is currently seeking a Bilingual Account representative for a temp-to-hire opportunity with our Richmond, VA area client. This is a fully on-site role which requires previous B2B customer service experience and fluency in Spanish.Proactively engage with customers to provide updates on lead times, product availability, pricing changes, and any factors that may impact delivery schedules or invoice amounts.Manage and process customer orders and inquiries through phone, email, and in-person interactions. Each specialist is assigned a dedicated customer portfolio, which may evolve based on business needs and experience.Collaborate closely with internal teams to ensure seamless communication and maintain a reliable supply chain for our customers.Prepare accurate and timely invoices, credits, and debits to minimize discrepancies and maintain financial accuracy.Address customer concerns promptly, resolving issues or directing them to the appropriate contact. Keep Sales, Marketing, Business Groups, and Plant Schedulers informed of special requests or requirements, and follow up to confirm resolution.Maintain precise records, including order processing, scheduling, tracking, and documentation, ensuring complete and accurate invoicing.Support additional administrative tasks, including master data maintenance and providing backup coverage for team members as needed.Pay Details: $28.00 to $32.00 per hourSearch managed by: Jane Schenberg Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.