Bilingual Licensed Insurance Customer Service - Spanish at Stephanie Swanson - State Farm Agency
Job Description
Bilingual Licensed Insurance Customer Service - Spanish
Location: GOLDEN VALLEY, MN, 55427
Salary: $40000.0 - $60000.0/year
Experience: 2 Year(s)
Bilingual Licensed Insurance Customer Service (Spanish/English) - State Farm
Golden Valley, MN Salary + Bonus (40,000 - 60,000/year)
Signing Bonus!
Join a top-performing State Farm agency as a bilingual (Spanish/English) Customer Service Representative. Help customers with insurance coverage, claims, and policy changes while growing your career in a fast-paced, professional environment. Must be fluent in Spanish and English. An active Property and Casualty license is required prior to starting.
Responsibilities
- Establish and maintain customer relationships with follow-up as needed
- Provide prompt, accurate, and friendly customer service, including inquiries about insurance coverage, policy changes, claims, transfers, and billing
- Use a customer-focused, needs-based approach to educate clients about insurance options
- Maintain a positive attitude and strong work ethic with a commitment to daily success
Qualifications
- Active Property and Casualty insurance license - MN required prior to start
- Life & Health license - optional but a plus
- Strong communication skills in English and Spanish (written, verbal, listening)
- Excellent interpersonal and relationship-building skills
- Detail-oriented, organized, and people-focused
- Self-motivated and comfortable in a team environment
- Proactive problem-solving skills
- Ability to learn new computer systems efficiently
- Able to multi-task in a fast-paced environment while maintaining accuracy
- Eligible to work in the US and complete a background check
- Bilingual; fluent in Spanish and English
Compensation and Benefits
- Salary plus performance-based bonus
- Paid time off (vacation and personal/sick days)
- Signing bonus
- Disability and life insurance
- Retirement plan with company match
- Valuable professional experience
- Opportunity for growth and advancement within the agency
About Our Agency
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies
Employees of State Farm agents are not employees of State Farm
Selected candidates must meet licensing requirements and complete training programs
PIc7ad-1975
Resume Suggestions
Highlight relevant experience and skills that match the job requirements to demonstrate your qualifications.
Quantify your achievements with specific metrics and results whenever possible to show impact.
Emphasize your proficiency in relevant technologies and tools mentioned in the job description.
Showcase your communication and collaboration skills through examples of successful projects and teamwork.