Job Full Description

Job Summary:

The Bilingual Receptionist serves as the first point of contact, providing administrative and clerical support in a fast-paced tax office environment, ensuring exceptional client service through fluency in both English and Spanish.

Key Responsibilities:

Client Interaction: Greet, welcome, and assist clients in person and over the phone in both English and Spanish, creating a friendly and professional atmosphere.
Scheduling: Manage and coordinate client appointments, ensuring efficient use of time and resources.
Communication: Answer, screen, and forward incoming phone calls; handle email correspondence.
Document Management: Receive, review, organize, scan, and file sensitive client tax documents and correspondence.
Data Entry: Perform accurate data entry for client information and basic bookkeeping tasks.
Tax Season Support: Assist tax preparers by gathering necessary client information and preparing files.
Office Operations: Maintain supplies, keep common areas tidy, process payments, and handle general administrative duties.

Qualifications:

Fluency in English and Spanish (written and verbal).
Strong customer service and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to multitask.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
Ability to maintain confidentiality and work under pressure, especially during peak tax seasons.
Must be able to pass a background check

Monterey County, CA
2034
45 West Alisal Street
Salinas, CA 93901

Receptionist - Office Administrator Bilingual at Express Employment Professionals Defunct

Job Description

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