Biorepository Site Manager at Azenta

Azenta Inc.At Azenta new ideas new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.All we accomplish is grounded in our core values of Customer Focus Achievement Accountability Teamwork Employee Value and IntegrityJob TitleBiorepository Site ManagerJob DescriptionJob DescriptionHow Youll Add ValueThe Biorepository Site Manager is responsible for ensuring that all functions related to processing samples are completed accurately and according to SOPs. The incumbent is responsible for helping others and ensuring that customer interests are considered.What Youll DoManage day to day operations over the site which includes but not limited to lab operations facilities people management and vendor management. Communicate with key stakeholders across the organization to leverage functional expertise of the organization Serve as the primary contact for key site customers and act as technical lead Provide sample management subject matter expertise to current and potential clients Ensure customer expectations are met and site activities are in compliance with the quality management system Manage all aspects of site- including personnel productivity general inventory departmental metrics and resources. Enforce all policies and procedures with attention to Quality compliance. Effectively communicate all departmental affairs as needed and provide data reports and documentation as requested. Communicate regularly with sales account managers and develop relationships with targeted clients. Oversee receipt of packages sample data entry accessioning of samples labeling samples and assigning storage locations to samples as needed. Respond to after-hours emergencies to ensure integrity of the facility and products are maintained. Ensure all service/process failures are identified investigated and resolved appropriately. Proactively manage and drive the resolution of client issues. Recognize escalate and ensure resolution of operational quality or financial concerns of department. Initiate and revise documentation in accordance with SOPs. Ensure all weekly monthly and daily maintenance is completed per SOPs. Promote culture of continuous process improvement by leading participating and implementing improvements.Your Management Responsibilities Hiring & StaffingSkills assessmentResource planningCompetency based quality hiringEffective on-boardingCustomer FocusMeet or exceed customer expectationsRespond to customer inquiries with urgencyEnsure key performance and quality indicators are metCollaborationConstructive conflictAppropriate follow-upHolds self and others accountableBuilds relationships & partners across-functionsConsiders and communicates cross-functionallyCommunication to Inspire & EmpowerRegular meaningful communicationsConnection of department & individual purpose to strategic directionFollow-up to address obstaclesPerformance ManagementReinforce behaviors that drive resultsAssess -right person in the right jobFeedback/coachingRaising the bar; increasing contributionAddress misaligned or misplaced talentDevelop PeopleDialogue about skills & behaviors for success at AzentaUnderstanding employee aspirationsOpportunities for experiential learning & growthExperience planning & delegate to developWhat You Will BringBachelors degree with 2 years of people leadership or 2 years experience in sample management or related activity2 years of experience in a life science related regulated industry (CLIA CAP GMP GTP GLP BoP)Previous biobank experience preferredHigh level of initiative and ability to work independently while keeping closely connected to the rest of the organizationStrong communication and interpersonal skillsProven customer service skillsDrives change influence in leading a team and/or team coordinationAbility to multi-task and deliver on multiple prioritiesPhysical RequirementsReaching/lifting/bendingAbility to lift up to 50 lbs.Extended periods of standing or sittingRight- and left-hand finger dexterityAbility to discern colors or use of color correction glassesAbility to work with refrigerants (e.g. dry ice and LN2) using proper PPEYour Working Conditions: Employee will be working on an area with potentially infectious materials. Employee will be responsible for maintaining a clean work environment and enforce and follow universal precautions for bloodborne pathogens when working in an area considered to be potentially contaminated.If any applicant is unable to complete an application or respond to a job opening because of a disability please email at for assistance.Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race color age religion gender sexual orientation gender identity national origin disability or veteran status.United States Base Compensation: $65000.00 - $88000.00The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience education (including licensure and certifications) qualifications performance and geographic location among other relevant business or organizational needs.Required Experience:Manager Key Skills Computer Skills,Lean,Management Experience,Process Improvement,Warehouse Distribution Experience,OSHA,Process Management,Training & Development,LIHTC,Leadership Experience,Property Management,Supervising Experience Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 65000 - 88000