Box Office Agent (Annual) at Caramoor Center for Music and the Arts

Department: MarketingSupervisor: Box Office ManagerEmployment Type: Part-time Non-ExemptCompensation:$18 per hour; 10 hours per weekJob Duties & Responsibilities Box Office DutiesAssist guests both on the phone and in-person and sell tickets; Distribute will call tickets and assist guests with digital tickets.Regularly monitor Box Office email inbox voicemail and respond to inquiries. Assist in responding to safety concerns and emergency situations as necessary.Promote Rosen House visitation with tour groups.Coordinate with docents to efficiently facilitate tour schedule.Assist the Box Office Manager in various administrative and operational projects.Greet and assist guests provide directions answer questions give general historical information direct guests to restrooms as needed.This position is 9am-2pm Fridays & Saturdays. During the summer months there is an opportunity to work additional hours if desired.Required Skills and QualificationsExperience: Command of MS Office Word and Excel and ability to learn and use ticketing and event software is a must. Experience working in a box office retail events or customer service-related position is a plus. Arts/music background is a plus but not required.Customer Service and Communication Skills: Must have a friendly and professional attitude and work well with others. Strong interpersonal and verbal communication skills are desired. Administrative Skills: Ability to maintain confidential information. Organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities.Working Conditions: Authorization to work in the U.S. is required. Required Experience:Junior IC Key Skills Computer Science,Continuous Integration,Fraud,Intake Experience,Law Enforcement,Usability,Analysis Skills,Computer Forensics,Driving,Teaching,Counterintelligence,Sass Experience: years Vacancy: 1