Branch Manager at Carroll County Cooperative Inc

Job DescriptionJob DescriptionDescription:Carroll County Coop – Hillsville is looking for a natural leader with strong agriculture background to serve as Branch Manager. This position drives profitability by providing leadership and direction the Coop team members in customer service, sales and merchandising, inventory management and overall operational excellence. The candidate will rely on extensive knowledge of retail operations and industry best practices to accomplish goals. A wide degree of creativity and latitude is required. The ideal candidate will have a minimum of 5+ years of related experience, with 2+ years in a leadership role. Requirements:Essential Job FunctionsExecute a strategic retail operations plan that aligns customer service, sales and volume building, merchandising, inventory management, budgeting and expense control with Coop business and financial goals. Direct daily operations in a manner that optimizes resources and team member skills to achieve profitability targets. Review and analyze financial reports to identify opportunities to increase operating efficiencies. Handle escalated customer inquiries, manage showroom merchandising, ensure adequate supply of bulk and/or packaged merchandise, oversee warehouse operations including receiving and customer delivery, and foster continuous communication to support team members. Lead daily housekeeping duties to ensure a safe, clean and welcoming environment. Lead the development of a highly effective team. Coach facility team members to drive sales by providing excellent customer service. Foster employee engagement by establishing clear performance objectives, continuously communicating facility results and goals, supporting cross training opportunities, removing obstacles to efficient performance, and resolving complex customer issues. Promote the Coop brand and business philosophy in a positive and customer-focused manner throughout the local community and sales region. Develop and maintain open lines of communication with local civic leaders, patrons, and board. Direct and perform field sales. Visit current and prospective customer locations to strengthen business relationships and to present product offerings. Oversee business office functions including accounting, payroll, returns processing and customer/vendor relations. Verify and approve accounts payable, credits, and other transactions. Manage collection of receivables. Monitor expenditures and control costs to meet financial objectives. Safeguard facility assets. Maintain an inventory control program to ensure inventory integrity and minimize shrink of merchandise. Monitor a facility security program to protect inventory, equipment, facility and staff in accordance with policy. Direct and prioritize safety initiatives. Maintain a clean, safe facility to meet Coop standards and OSHA and EPA regulations. Promote safety, work safely and monitor employees for safe performance. Maintain current Emergency Response Planning records. Perform all other job functions as assigned.Carroll Co Cooperative is an Equal Opportunity Employer