Branch Manager at Kelly

Branch Manager

Position: Branch Manager

Location: Orlando, FL

Schedule: Monday Friday: 7:30 AM 4:00 PM

Saturdays: 8:00 AM 11:00 AM

Qualifications:

• High school diploma or equivalent (Required)
• Supervising experience: 2 years (Required)
• Industry experience: 2 years (Required)
• Customer service: 3 years (Preferred)

Full Job Description Summary / Objective The Retail Flooring Store Manager is responsible for timely store opening/closing and ensuring customers receive excellent service. Essential Functions

• Plan and manage all store operations including sales, warehouse, inventory management, and more.
• Perform all duties of counter personnel and warehouse staff (details available upon request).
• Effectively lead and coordinate 210 store employees, using a mix of leadership by example and delegation to maximize outcomes.
• Assist in interviewing, hiring, and training new employees.
• Maintain high product knowledge to answer questions, facilitate training, and resolve customer service concerns.
• Proactively spot and address potential problem areas within the store.
• Manage POS system operations, payment processing, and cash/check handling procedures.
• Follow all SOPs for cash handling and store opening/closing.
• Train, implement, and oversee procedures according to the FL Employee Handbook and compliance guidelines.
• Work with the General Manager, Director of Sales, and other management to create an environment for optimal performance within budget.
• Take full accountability for store operations and outcomes.
• Conduct safety walks, oversee use of power equipment, and provide coaching on safe work practices.

We are an equal opportunity employer and welcome applications from all qualified individuals.