Branch Manager at Suburban Propane

OverviewWe are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic customer-focused and business-oriented to achieve the financial growth compliance and customer satisfaction goals of the CSC creating a positive impact on the Company. Reporting directly to the (Region) General Manager you will be primarily responsible for planning and supervising the day-to-day operations of the CSC.ResponsibilitiesManage all aspects of the CSCs profit and expense activity which includes sales inventory fleet staffing and customer acquisition and retentionManage the CSC staff which includes interviewing hiring coaching training and managing performanceMonitor and assure compliance in areas including safety health/environmental human resources and financial/ ethical considerations Ensure all customer interaction and service is performed in a manner which consistently meets or exceeds customer expectations to support customer acquisition and retentionWhy join the Suburban Propane team Because we care about the physical mental and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:Medical dental and vision (eligibility after just 30 days of employment)Paid time off that increases with tenureA 401(k) with company match and immediate vestingA new employee training program and many opportunities for continued learning and career developmentDisability and life insuranceEmployee recognition programGenerous tuition assistance programPropane discountsFor eligibility the number of days provided under our PTO plan and other information about benefits please visit: .QualificationsMinimum of 3 years of business experienceBachelors Degree in business preferredDelivery and/or distribution sales and general management experience desiredExceptional written and interpersonal communication skillsAbility to provide strong leadership through coaching and mentoring with a focus on customer serviceSuburban Propane Partners L.P. (Suburban Propane) is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany New Jersey Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane renewable propane renewable natural gas (RNG) fuel oil and related products and services as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives servicing the energy needs of approximately 1 million residential commercial governmental industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment showcasing Suburban Propanes nearly 100-year legacy and ongoing commitment to the highest standards for dependability flexibility and reliability that underscores Suburban Propanes commitment to excellence in customer service; (2) SuburbanCares highlighting continued dedication to giving back to local communities across Suburban Propanes national footprint; and (3) Go Green with Suburban Propane promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative renewable energy alternatives. For additional information on Suburban Propane please visit . Its an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable clean energy future!Applications will be accepted until the position is filled.As part of our pre-employment hiring process background checks and drug screens are performed.For more information about our hiring process please visit: Suburban Propane we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer we consider all applicants for employment without regard to an individuals age sex sexual orientation gender identity race color creed religion national origin or ancestry citizenship marital status familial status physical or mental disability handicap military or veteran status genetic information pregnancy or any other category protected under federal state or local law regulation or ordinance.In line with these values Suburban Propane considers all qualified applicants including those with criminal histories in a manner consistent with applicable laws. To that end the Company welcomes such applicants in accordance with the California Fair Chance Act the Los Angeles City Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphias Fair Criminal Record Screening Standards Ordinance here: Experience:Manager Key Skills Sales Experience,Financial Acumen,Financial Concepts,Management Experience,QlikView,Serving Experience,Retail Sales,Banking,Securities Law,Product Lifecycle Management,Mentoring,Supervising Experience Employment Type : Full-Time Department / Functional Area: Operations Management Experience: years Vacancy: 1