Building Support Specialist at ABM

DescriptionThe Building Support Specialist (BSS) plays a key role in creating a positive workplace experience by serving as the first point of contact for employees visitors and vendors. This role supports the Facilities Team through front-desk operations daily building rounds event coordination and timely management of facilities ticket submissions. The ideal candidate is highly organized service-oriented and proactive in maintaining a safe functional and welcoming environment. Responsibilities include greeting guests monitoring building conditions coordinating with vendors assisting with event setup and triaging maintenance or safety issues through the companys ticketing system. This role requires strong communication skills attention to detail and the ability to multitask in a fast-paced environment. The BSS exceeds client expectations ensuring that the property is well-maintained compliant with safety standards and meets high-quality standards.Daily Tasks May Include:Front Desk Support:Warm professional front-desk presence assisting with access vendor escorts badging issues etc.Complete conference room rounds: Check lighting meeting equipment furniture and stocking supplies.Tech Support:File tickets for malfunctioning meeting equipment.Signage:Update and replace signage throughout the building as needed on a weekly basis.Tours: Support new hire tours for the client showcasing the property and answering questions about the site.Supplies inventory: Collaborate with the Facilities Coordinator to monitor control and replenish office supplies for the site.Event support: Provide event support in a timely and courteous manner with the ability to work with last minute changes or requests. Subject but not limited to decor food and beverage set up moving chairs tables soft seating stocking supplies connecting desk power checking meeting equipment hanging signs coordinating janitorial support etc. Maintaining inventory of event supplies.Desking Set Up and Daily Checks: Following client provided desk standards providing daily checks/resets of shared desks assisting any teams with monitor cord or AV issuesSafety Security and Building Protocols: Providing assistance with badge access (activating creating access tickets managing temp badge extensions) ensuring all personnel entering the building have the proper access and resolving all access issues.Administrative and Organizational Support: Assisting with calendar management ordering office or facility supplies data entry and spreadsheet updates managing visitor and contractor escorts.Emergency Response: Be on call for emergency maintenance issues responding promptly.Documentation: Maintain accurate records of maintenance work including work orders preventive maintenance logs and equipment service history.Skills:Front Desk and Customer ServiceAbility to multitask in high-traffic environmentsAble to maintain badge stock follow badging and security procedures and provide permanent/temporary badges as neededFacilities OperationsUnderstanding of building systems (HVAC lighting access control intense security protocols)Able to identify and report facilities issues during rounds (signage standards safety hazards spills damage outages)Experience with preventive maintenance conceptsFamiliarity with vendor coordination (janitorial security building engineers food and beverage etc)Experience with CMMS systems and Google Suites preferred.Physical Requirements - Ability to lift heavy objects work in various weather conditions and stand or walk for extended periods.Education:High school diploma or equivalent required.Experience: Proven experience within reception Google Suites CMMS systems high client expectations concierge and events preferably in an office setting.Pay: $34.00 $35.00 / HourThe pay listed is the Hourly range for this position. Any specific offer will vary based on the successful applicants education experience skills abilities geographic location and alignment with market data.You may be eligible to participate in a Company incentive or bonus program.Benefit Information:ABM offers a comprehensive benefits package. For information about ABMs benefits visit ABM Employee Benefits Staff & ManagementRequired Experience:IC Key Skills Children Activity,Access Control,Human Resources Administration,Government,Actuary,Hydraulics Employment Type : Full-Time Experience: years Vacancy: 1