Business Analyst at New River Electrical Corporation

About the Role

We're looking for a detail-oriented and collaborative Business Analyst to help support complex, department-level and enterprise-wide technology and transformation initiatives. You'll play a critical part in bridging business needs and technology solutions by translating requirements into clear, actionable specifications for development and implementation teams. The ideal candidate brings over 7 years of experience identifying and analyzing business needs, translating complex scenarios into clear and actionable requirements, and leading cross-functional teams to deliver results.

You'll partner with stakeholders across the organization to understand business challenges, support decision-making, and ensure that technology solutions deliver meaningful value. This role is ideal for someone who thrives on bringing structure to ambiguity, improving processes, and knows how to get things done in a dynamic environment. This position reports to the Director of the Project Management Organization within the IT & Transformation Office.

What You'll Do

• Partner with business stakeholders to elicit, analyze, and document requirements for technology-based project and process transformation initiatives
• Translate complex business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria that developers can use to design and build solutions
• Develop and maintain requirements traceability and data mapping documentation throughout the project lifecycle
• Conduct gap analyses, feasibility studies, and impact assessments to support informed decision-making
• Facilitate workshops, interviews, and working sessions with stakeholders at all levels to drive alignment and capture requirements and success criteria, distinguishing between must-have and nice-to-have requirements
• Assist in software selection processes, including evaluating solutions against business needs and supporting recommendation development
• Collaborate with project managers, developers, and business teams to ensure successful delivery of solutions
• Support testing efforts, including UAT planning and execution, validating that delivered solutions meet defined requirements
• Identify opportunities for process improvement to increase efficiency and project outcomes

What You Bring

• Bachelor's degree or equivalent professional experience
• Requires 7+ years of professional experience with minimum of 3+ years of business analyst experience with a track record of delivering complex department-level and enterprise-scale projects
• Proven ability to elicit, document, and manage requirements across complex, cross-functional projects
• Experience with software selection processes including RFI/RFP development and vendor evaluation
• Solid skills in requirements definition and translating business needs into actionable project plans
• Strong facilitation and communication skills, with the ability to engage both technical and non-technical audiences
• Excellent organizational skills and attention to details, with ability to manage multiple priorities
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills

Nice to Have

• Familiarity with ERP, project management, or field operations systems common in construction environments
• CBAP, PMI-PBA, or equivalent business analysis certification
• Experience working within a formal PMO structure

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Travel

Travel for this position is up to 20% and will consist of overnight stays.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to sit at a desk and work on a computer for prolonged periods of time.

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